Global EV Charger Escalation Specialist

Amazon; Barcelona; Presencial; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading global logistics company in Barcelona is seeking an Electric Vehicle Charger Escalation Specialist. In this role, you will monitor the performance of EV charging stations worldwide and provide technical support to the team. Ideal candidates should be proficient in English and have experience in technical support or escalation management. Join a company dedicated to sustainability and innovation, contributing to a greener future while ensuring optimal performance of our charging network.

Formación

• Proven experience in technical support or escalation management.
• Proficiency in English, German and/or French.

Responsabilidades

• Monitor performance of EV charging stations worldwide.
• Respond to incoming alarms and trouble tickets.
• Provide remote technical support to on-site technicians.
• Collaborate with cross-functional teams for efficient problem resolution.

Conocimientos

Problem-solving

Analytical skills

Communication skills

Interpersonal skills

Descripción del empleo

A leading global logistics company in Barcelona is seeking an Electric Vehicle Charger Escalation Specialist. In this role, you will monitor the performance of EV charging stations worldwide and provide technical support to the team. Ideal candidates should be proficient in English and have experience in technical support or escalation management. Join a company dedicated to sustainability and innovation, contributing to a greener future while ensuring optimal performance of our charging network.