Global Customer Support Agent - Relocate to Greece (Remote)

United Talent Acquisition; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global leader in telecommunications is seeking a Customer Support Agent for English speakers. This full-time role includes responsibilities such as handling customer inquiries and resolving issues. Enjoy competitive salary, health insurance, and relocation support to Greece. The ideal candidate must be customer-focused with strong communication skills, with opportunities for remote work available in certain roles.

Servicios

Private health insurance

Paid training and continuous learning opportunities

Clear career progression paths

Vibrant, multicultural work environment

Formación

• Willingness to relocate to Greece with support provided.
• For some projects: Technical knowledge or B2B cloud experience.
• Minimum age of 21 for specific roles.

Responsabilidades

• Act as the first point of contact for customers.
• Handle queries via phone, email, or chat.
• Resolve issues related to products, orders, accounts, or technical concerns.
• Adapt quickly to new tools and processes.
• Work collaboratively with team leaders and quality teams.
• Contribute to a positive and inclusive team environment.

Conocimientos

Fluency in English (B2 level or higher)

Strong communication and interpersonal skills

Customer‑focused mindset

Problem-solving abilities

Descripción del empleo

A global leader in telecommunications is seeking a Customer Support Agent for English speakers. This full-time role includes responsibilities such as handling customer inquiries and resolving issues. Enjoy competitive salary, health insurance, and relocation support to Greece. The ideal candidate must be customer-focused with strong communication skills, with opportunities for remote work available in certain roles.