French-Speaking Customer Support Specialist Hybrid/Remote, Spain

Talentskillrecruitment; A distancia; EUR 22.000 - 28.000; Jornada completa

Descripción de la vacante

A leading recruitment agency in Barcelona is seeking highly engaged French-Speaking Customer Support Specialists to join their network. This role involves direct customer interaction to resolve inquiries, ensuring a high level of satisfaction. Candidates must have fluent French and English skills, ideally with previous customer service experience. The position offers a competitive salary and comprehensive benefits, including fully paid training and health insurance. This is an excellent opportunity to embark on an international career in a multicultural environment.

Servicios

Fully paid training

Health insurance

Assistance with local Spanish bureaucracy

Performance bonuses

Formación

• Native or high-level fluency in French is essential.
• Fluent English is required for internal communication.
• Previous experience in Customer Service or BPO/Call Center is advantageous.

Responsabilidades

• Serve as the primary contact for French-speaking customers.
• Resolve customer issues regarding products or services.
• Ensure high customer satisfaction and document service interactions.
• Collaborate within a multicultural team environment.

Conocimientos

Fluency in French (C1/C2)

Fluent English

Problem-solving skills

Descripción del empleo

French-Speaking Customer Support Specialist Hy...

Talent Skill Recruitment is actively seeking highly engaged French-Speaking Customer Support Specialists to join our exclusive talent network in Spain. We partner with global BPO, e-commerce, and technology clients that are scaling their operations to serve the French and French-Canadian markets from Spain.

This is a fantastic opportunity to start an international career, providing expert support and resolving inquiries for major brands. By applying, you gain immediate access to high-demand roles offering comprehensive training and excellent potential for career progression in Barcelona.

This application places you in our network for immediate consideration for current and future remote and hybrid career opportunities in Spain.

A competitive salary and benefits package are typically offered by our clients, including:

• Base Salary: 22,000 28,000 (Competitive for French fluency in Spain).
• Performance Bonus: Attractive monthly and quarterly incentives based on performance metrics.
• Benefits: Fully paid training, health insurance, and assistance with local Spanish bureaucracy.

Responsibilities

• Serve as the primary point of contact for French-speaking customers (B2C or B2B) via telephone, chat, and email.
• Resolve customer issues efficiently regarding products, services, accounts, or order fulfillment.
• Ensure a high level of customer satisfaction and accurately document all service interactions.
• Collaborate within a multicultural team environment in Spain.

Requirements

• Native or high-level fluency (C1/C2) in French (written and verbal) is essential.
• Fluent English is required for internal communication and training.
• Previous experience in a Customer Service or BPO/Call Center environment is a strong advantage.
• Excellent problem-solving skills and a professional, patient demeanor.
• Must be eligible to work in the EU/Spain.