Customer Support Specialist Multilingual (Greece)

Cross Border Talents; Barcelona; Híbrido; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A global recruitment agency is seeking Customer Support Specialists for leading international companies based in Greece. This role involves handling customer inquiries in a multilingual setting and requires fluency in one of the specified languages along with English. Candidates must have an EU Work Permit and prior customer service experience is preferred. The position offers competitive salary, performance bonuses, and relocation support.

Servicios

Competitive salary and performance bonuses

Relocation package

Training and career development

International work environment

Formación

• EU Work Permit is mandatory.
• Previous customer service or related experience is an advantage.

Responsabilidades

• Handle customer inquiries via phone, email, or chat.
• Assist customers with orders and deliveries.
• Provide troubleshooting support and maintain professionalism.
• Collaborate with team members to ensure quality service.

Conocimientos

Fluency in one of the listed languages

Strong communication skills

Problem-solving skills

Descripción del empleo

About the job Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements:

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer:

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth