CPO (Emotional Companion Startup) - Full remote

Social Discovery Group; A distancia; EUR 129.000 - 173.000; Jornada completa

Descripción de la vacante

A leading social discovery company is seeking a Chief Product Officer (CPO) to build and oversee the new Emotional Companion product from inception. This role requires 8–12+ years of experience in consumer subscriptions or marketplaces, with a strong focus on product strategy, growth, and team management. Offering a remote work opportunity with excellent perks, including wellness days, health benefits, and financial training support. Join our international team and contribute to innovative social solutions.

Servicios

28 calendar days of leave

Wellness days

Bonuses for referrals

Corporate training support

Health benefits reimbursement

Workspace cost reimbursement

Formación

• 8–12+ years in consumer subscription or marketplace management.
• Experience with scaling supply operations across 1k–10k+ providers.
• Knowledge of Trust and Safety policies.

Responsabilidades

• Define product strategy, vision, and financials for the new Emotional Companion product.
• Implement growth and monetization strategies for the product.
• Manage team hiring and development to foster a results-oriented culture.

Conocimientos

Consumer subscription management

Crisis management

Trust & Safety policies

Data-driven product development

AI implementation

Descripción del empleo

(SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. We solve the problems of loneliness, isolation, and disconnection by transforming virtual intimacy into the new normal. Our portfolio includes online communication platforms focusing on AI, game mechanics, and video streaming - Dating.com, DateMyAge, Cupid Media, Dil Mil, Kiseki, and others.

SDG invests in IT startups around the world.

Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.edu, and many others.

We bring together a team of like‑minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1200 professionals and digital nomads works all over the world.

Our teams of digital nomads

work remotely from

Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations.

In August 2024, we achieved

Great Place to Work US Certification™!

This achievement reflects our core belief that a truly exceptional workplace is built on trust, pride, and camaraderie—not just great perks.

We are looking for a CPO who will be responsible for building a new Emotional Companion product from scratch.

Your main tasks will be :

Product strategy and P&L — vision, roadmap, pricing and packages, budget and OKRs, margin control and growth rates.

Growth & monetization — conversion to subscription, upsell (minute bundles / telephony / video), virtual gifts, price experiments, funnels.

Retention & quality — churn reduction, mechanics for anchoring a “favorite companion,” context handover, NPS / CSAT.

Supply / Operations — recruiting and training companions (Companion Academy), scheduling / Workforce, response SLA, QA / audit.

Trust & Safety — content policies (ban on sexual / offline), real‑time moderation / post‑moderation, incidents and appeals, transparency.

AI‑hybrid — phased rollout (assistant → hybrid → AI‑tier) to reduce COGS without losing brand trust.

Risks / crisis comms — preparation and execution of crisis communications (compensated dating narrative), interaction with platforms and media.

Team — hiring and development, culture of data and accountability for results.

We expect from you :

8–12+ years in consumer subscription / marketplace (wellness / communications / telemedicine / EdTech), managed P&L

Scaling supply operations (contact centers / gig) 1k–10k+ providers; Workforce / SLA

Trust & Safety / UGC policies, passing App Store / Google Play requirements.

Data‑driven products : A / B tests, pricing, monetization.

Experience implementing AI assistants / hybrids in consumer products.

Crisis management : PR / regulator cases, narrative management.

What do we offer: REMOTE OPPORTUNITY

• to work full time;
• 28 calendar days per year;
• 7 wellness days per year (time off that can be used to deal with household issues, to lie down and recover without taking sick leave);
• Bonuses up to $5,000 for recommending successful applicants for positions in the company;
• 50% payment for professional training, international conferences and meetings;
• Corporate discount for English lessons;
• Health benefits: Compensation up to $1,000 gross per year per employee, can be spent on self‑purchase of health insurance or doctor’s fees for you and close relatives (spouse, children);
• Workplace organization: The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co‑working locations. In the other locations, the company provides reimbursement of workplace costs up to $1,000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co‑working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
• Internal gamified gratitude system: receive bonuses from colleagues and exchange them for merchandise, team building activities, massage certificates, etc.

Sounds good? Join us now!