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A leading digital transformation company in Madrid is seeking a Client Advocate to oversee the end-to-end project lifecycle, ensuring high-quality delivery and client satisfaction. The successful candidate will lead BIM projects, manage client relationships, and identify business growth opportunities. Strong communication skills and experience in BIM Project Management are essential. This role offers competitive benefits and is a great opportunity for professionals looking to make a significant impact in the industry.
Voyansi, a global leader company with 20+ years’ experience, excels in the digital transformation of assets by applying BIM technology to the Design, Architecture, and Construction industries. This cutting‑edge technology helps optimize processes to expedite our clients’ business operations.
who ensures that our digital delivery adds maximum value to the customer’s business. You will be responsible for the end‑to‑end project lifecycle, focusing on high‑quality delivery, client retention, and identifying growth opportunities within our accounts.
Lead the execution of BIM projects, ensuring all deliverables meet the client's requirements and are submitted on time and within budget.
Act as the main point of contact for clients, ensuring their goals are met and their experience with our BIM services is exceptional.
Identify "upselling" or "cross‑selling" opportunities by understanding client pain points and suggesting additional BIM use cases (e.g., 4D / 5D, Asset Management).
Conduct periodic project reviews with clients to demonstrate the ROI of our BIM workflows and ensure alignment with their business objectives.
Lead federation and clash detection processes, ensuring the technical output meets the highest industry standards.
Manage the Common Data Environment (ACC / BIM 360) to ensure transparency and fluid communication with the client.
Advanced: Revit, Navisworks, and ACC (Autodesk Construction Cloud / BIM 360).
Intermediate: AutoCAD, Civil 3D, and ReCap.
Valuable: Knowledge of Laser Scanning and Project Management software (MS Project / Jira / Trello).
Degree in Architecture, Engineering, or Building Science.
Proven track record in BIM Project Management with a client‑facing focus.
Ability to understand market trends and translate technical benefits into business value for the client.
Exceptional communication skills to navigate complex client organizations and build trust.
Proactive attitude to resolve conflicts before they impact the client relationship.
Experience or willingness to support the commercial team in technical proposals and project scoping.
Intermediate‑advanced English skills (B2 / C1).