Bilingual Spanish/English Gaming Customer Host

DigiOutsource; Ceuta; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

A leading gaming company in Ceuta seeks a Customer Service Host to provide top-tier support for our Spanish-speaking customers. This role requires fluent Spanish and English communication skills to assist with queries via live chat, calls, and emails. You will adapt to shift work demands and thrive in a fast-paced environment, ensuring exceptional customer experiences while addressing various service issues. Join us to embark on a fulfilling career in an innovative gaming atmosphere.

Servicios

Medical insurance

Life Assurance

Income Protection

Pension scheme

Learning and development programs

Formación

• Spanish as home/first language essential.
• Fluent in English and Spanish.
• Ability to handle complex interactions.

Responsabilidades

• Provide customer service via calls, emails, and chats.
• Process and resolve incoming and outgoing contacts.
• Build and manage customer relationships.

Conocimientos

Customer service skills

Verbal communication

Written communication

Problem solving

Time management

Educación

High school qualification

Descripción del empleo

A leading gaming company in Ceuta seeks a Customer Service Host to provide top-tier support for our Spanish-speaking customers. This role requires fluent Spanish and English communication skills to assist with queries via live chat, calls, and emails. You will adapt to shift work demands and thrive in a fast-paced environment, ensuring exceptional customer experiences while addressing various service issues. Join us to embark on a fulfilling career in an innovative gaming atmosphere.