Bilingual Spanish/English CS in Lisbon - Growth & Bonuses

Cross Border Talents; Barcelona; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A prominent global talent agency in Barcelona is seeking a bilingual Spanish and English Customer Service Representative. Responsibilities include providing service via various channels, troubleshooting issues, and contributing to team improvements. Candidates must have at least a year of customer service experience and a dedication to client satisfaction. The role offers a competitive salary and comprehensive training in a dynamic culture.

Servicios

Competitive salary with attractive bonuses

Comprehensive training and growth opportunities

Supportive team and dynamic work culture

Formación

• Fluent in Spanish & solid C1 English (as confirmed by assessment).
• At least 1 year of customer service experience.
• Genuine dedication to customer satisfaction.

Responsabilidades

• Offer top-notch customer assistance via phone, chat, email, and social channels.
• Tackle account and payment-related queries with professionalism and precision.
• Troubleshoot technical issues and provide clear, effective solutions.

Conocimientos

Fluent in Spanish

Solid C1 English

Customer service experience

Strong communication skills

Empathetic approach

Adaptability

Descripción del empleo

A prominent global talent agency in Barcelona is seeking a bilingual Spanish and English Customer Service Representative. Responsibilities include providing service via various channels, troubleshooting issues, and contributing to team improvements. Candidates must have at least a year of customer service experience and a dedication to client satisfaction. The role offers a competitive salary and comprehensive training in a dynamic culture.