Advertisers Support with Hebrew (Lisbon)

Wibit Consulting & Services (WibitCS); España; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading BPO consultancy is seeking a Customer Support Agent to join their dynamic team in Lisbon. The role involves supporting businesses through chat, email, and phone, mainly requiring fluency in Hebrew and English. Selected candidates will enjoy benefits such as flight reimbursements, company-provided accommodation, and private health insurance from day one.

Servicios

Flight reimbursement after 9 months

Company‑provided accommodation

Private health insurance

22 vacation days per year

Free Portuguese classes

Airport pick‑up and support with relocation

Formación

• Fluent in Hebrew and English with strong communication skills.
• Must be legally able to work in Portugal.
• Experience or interest in the advertising industry is a plus.

Responsabilidades

• Support small and medium-sized businesses via chat, email, and phone.
• Provide technical support, bug reporting, and platform guidance.
• Resolve advertiser issues for a positive brand experience.

Conocimientos

Hebrew (C2 level)

English (B2+)

Communication skills

Tech-savvy

Herramientas

Microsoft Office

Descripción del empleo

Join a leading BPO consultancy and become part of a dynamic, multicultural team supporting one of the biggest players in online advertising!

Location: Lisbon, Portugal (remote work possible within Portugal)
Employment Type: Full-time
Contract Type: Initial 12-month contract, renewable, with potential for permanent placement
Sector: Outsourcing/BPO

What You’ll Do

• Support small and medium-sized businesses via chat, email, and phone
• Provide technical support, bug reporting, and platform guidance
• Improve user experience and satisfaction across self-service products
• Resolve advertiser issues and deliver a consistently positive brand experience
• Maintain job-related documentation and records
• Identify trends and propose solutions to common user challenges

What We’re Looking For

• Hebrew (C2 level) & English (B2+) fluency
• EU passport, residence permit, or protection status (must be legally able to work in Portugal)
• Experience or interest in the advertising industry is a plus
• Tech‑savvy and confident with Microsoft Office tools
• Strong communication skills and a calm, resourceful personality
• Flexible and open to rotating shifts
• Independent worker with a team mindset

What’s in It for You?

• Flight reimbursement after 9 months + yearly paid flight to your home country
• Company‑provided accommodation in a shared apartment (private room)
• 12‑month contract, renewable with a path to permanent employment after 2 years
• Private health insurance from day one
• 22 vacation days per year
• Multicultural team environment with a friendly, positive vibe
• Free Portuguese classes, water sports, hiking & more
• Airport pick‑up and full support with your relocation and registration

Ready to support the advertisers of tomorrow? Apply now and take the next step in your career journey in beautiful Lisbon!

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