Account Manager South Europe

LiveU; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A technology firm is seeking an experienced Account Manager for South Europe to manage customer relationships across Spain, Italy, and Portugal. Responsibilities include ensuring renewals, identifying upsell opportunities, and collaborating with partners. The ideal candidate has 5+ years in B2B technology sales and is proficient in English and Spanish, with Italian as a plus. This role emphasizes execution, customer satisfaction, and structured follow-up.

Formación

• 5+ years of experience in B2B technology account management or inside/field sales.
• Demonstrated ability to manage existing accounts.
• Experience selling or supporting hardware, software, cloud, or connectivity services.
• Understanding of the broadcast/production environment is beneficial.
• Languages: English and Spanish mandatory, Italian beneficial.

Responsabilidades

• Manage a defined portfolio of existing accounts across South Europe.
• Coordinate renewals and ensure smooth execution of SLAs and service agreements.
• Identify incremental upsell opportunities within the installed base.

Conocimientos

Business Development

Customer Service

Account Management

Sales Goals

Project Management

Herramientas

Salesforce

Descripción del empleo

We are looking for an Account Manager for South Europe to support ongoing customer relationships ensure smooth renewals and drive incremental growth within an established portfolio across Spain Italy and Portugal. The role focuses on account coverage service continuity and partner coordination. This position is quota-carrying but structured with a balanced set of expectations emphasizing execution customer satisfaction and structured follow-up.

The ideal candidate brings experience in technology sales (broadcast IT telecom or SaaS) in the relevant regions demonstrates solid account-management fundamentals and is comfortable operating across multiple markets with diverse stakeholders.

Key Responsibilities

Account Management & Retention

• Manage a defined portfolio of existing accounts across South Europe.
• Coordinate renewals monitor contract timelines and ensure smooth execution of SLAs and service agreements.
• Identify incremental upsell opportunities within the installed base.
• Maintain professional engagement with technical operational procurement and managerial stakeholders.
• Provide structured forecasting and maintain data quality in Salesforce.

Commercial Execution

• Respond to inbound opportunities and qualified leads in the region.
• Support the sales cycle : discovery standard demos pricing proposals and coordinated negotiations.
• Participate in selected customer visits and local events when required.

Partner & Channel Support

• Maintain ongoing alignment with partners in Spain Italy and France.
• Support joint plans basic enablement and structured follow-up on shared opportunities.
• Ensure partner activities are aligned with LiveUs commercial framework.

Internal Collaboration

• Work closely with Sales Engineering Operations Marketing Orders and Finance to ensure delivery excellence.
• Share structured market feedback with Product and Marketing.
• Ensure proposals and contracts remain compliant with company guidelines.

Requirements

• 35 years of experience in B2B technology account management or inside / field sales.
• Demonstrated ability to manage existing accounts
• Experience selling or supporting hardware software cloud or connectivity services.
• Understanding of the broadcast / production environment is beneficial.
• Experience working with resellers or distributors across multiple markets is an advantage.
• Languages : English Spanish mandatory Italian beneficial
• Strong organizational and follow-up skills across multiple accounts.
• Structured accountable and service-oriented.
• Strong communicator with solid relationship-building skills.
• Comfortable working independently and coordinating across cultures.

Key Skills

Business Development,Company Policies,Customer Service,Financial Performance,Revenue Growth,Oversight,Regional Sales,Account Management,Project Management,Product Line,Ensure Compliance,Human Resources,Procedures,Sales Goals,Direct Reports