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Customer Experts - German Speaking - Remote in Greece
Job summary
A leading recruitment agency is seeking a Customer Service Representative for its office in Dortmund. The role involves engaging with customers via various communication channels, ensuring high satisfaction and efficient case management. Candidates must be fluent in German and possess strong communication skills, with full support for relocation to Greece provided. The company offers a competitive salary, health benefits, and opportunities for professional growth.
Benefits
Qualifications
- Fluency in German and English required.
- Exceptional communication and problem-solving skills.
- Tech-savvy and able to multitask.
Responsibilities
- Communicate with customers via phone, chat & e-mail.
- Track and follow cases to ensure timely resolution.
- Maintain high customer satisfaction and professional relationships.
Skills
- Communicate with customers via phone chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction representing a major brand
- Provide and maintain strong professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
What you will bring :
- Fluency in German
- Very good communication skills in English
- Exceptional communication & soft skills as well as problem-solving skills
- Computer knowledge / tech savviness
- Resourceful able to multitask
- Thrive as a team player in a fast-paced high-energy change-oriented environment
What we offer :
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
Key Skills
Employment Type : Full Time
Experience : years
Vacancy : 1
Speaking Customer In • Dortmund, North Rhine-Westphalia, Germany
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.