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[Hiring] Cruise Reservation Specialist @Destination Knot
Destination Knot
Allemagne
À distance
EUR 34 000 - 52 000
Il y a 30+ jours
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[Hiring] Cruise Reservation Specialist @Destination Knot
Destination Knot
Allemagne
À distance
EUR 34 000 - 52 000
Plein temps
Il y a 30+ jours
Résumé du poste
A travel services company is seeking a Cruise Reservation Specialist to assist clients with booking cruise vacations. This remote position demands excellent communication, sales, and organizational skills. Ideal candidates should possess knowledge of the cruise industry, an ability to manage bookings effectively, and a sales-oriented approach. Benefits include a flexible work schedule and exclusive travel discounts.
Prestations
Flexible work schedule
Exclusive travel discounts
Ongoing training and professional development
Career growth opportunities
Qualifications
- Previous experience in travel sales, reservations or customer service preferred.
- Strong knowledge of cruise lines, destinations and travel industry trends.
- Ability to multitask and manage multiple bookings efficiently.
Responsabilités
- Assist clients with cruise inquiries, reservations, and modifications.
- Provide guidance on cruise destinations, itineraries, and ship amenities.
- Upsell and cross-sell additional travel services.
Connaissances
Customer service skills
Sales-oriented mindset
Communication skills
Knowledge of cruise lines
Formation
Certification in travel or cruise industry (e.g., CLIA certification)
Outils
Online booking systems
CRM software
Microsoft Office Suite
Description du poste
Aug 15, 2025 - Destination Knot is hiring a remote Cruise Reservation Specialist. Location: USA.
Title: Cruise Reservation Specialist
Job Type:Full-time / Part-time / Remote
Location:Remote (Work from Home)
About Us:
At Destination Knot, we specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries.
Job Summary:
We are looking for a detail-oriented and customer-focusedCruise Reservation Specialistto join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients’ preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.
Key Responsibilities:
- Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
- Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
- Process bookings and payments while ensuring accuracy and compliance with company policies.
- Maintain strong relationships with clients by offering personalized service and follow-ups.
- Stay updated on cruise line promotions, policies, and travel regulations.
- Collaborate with cruise partners to secure the best deals and exclusive perks for clients.
- Address client concerns and troubleshoot any booking-related issues professionally.
- Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations.
Qualifications:
- Previous experience in travel sales, reservations, or customer service (preferred but not required).
- Strong knowledge of cruise lines, destinations, and travel industry trends.
- Excellent verbal and written communication skills.
- Ability to multitask and manage multiple bookings efficiently.
- Sales-oriented mindset with a passion for helping clients plan memorable vacations.
- Proficiency with online booking systems, CRM software, and Microsoft Office Suite.
- Self-motivated and able to work independently in a remote environment.
- Certification in travel or cruise industry (e.g., CLIA certification) is a plus.
Benefits:
- Flexible work schedule with remote opportunities.
- Exclusive travel discounts and industry perks.
- Ongoing training and professional development.
- Career growth opportunities within the company.
How to Apply:
If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today!
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.
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