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Leiter Kundenbetreuung (d / w / m)

Leiter Kundenbetreuung (d / w / m)
keyloophol
Heiligenhaus
EUR 100.000 - 125.000
Ich möchte über neue Stellenangebote mit dem Stichwort „Delivery“ benachrichtigt werden.

Solution Customer Success Manager (f/m/d) for SAP Business AI

Solution Customer Success Manager (f/m/d) for SAP Business AI
SAP
Deutschland
EUR 60.000 - 100.000

Senior Solution Customer Success Manager (f/m/d) for SAP Business AI

Senior Solution Customer Success Manager (f/m/d) for SAP Business AI
SAP
Deutschland
EUR 60.000 - 80.000

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Leiter Kundenbetreuung (d / w / m)

keyloophol
Heiligenhaus
EUR 100.000 - 125.000
Jobbeschreibung

Remote / Hybrid / Office based working options.

Our Sponsor Dedicated (cFSP) team are growing, join us on our mission to drive healthcare forward! As Clinical Research Associate, you will be developing the local contracting strategy and support the delivery of all required start-up contracting activities for selected sponsors, studies, or multi-protocol programs as determined by the Sponsor’s requirements.

Job Overview:

  1. Develop and coordinate the development of investigator grants and estimates, contracting strategies, and proposal text to support the proposal development process.
  2. Develop contract language, payment language, and budget templates as required and applicable to the position.
  3. Utilise and maintain contracting systems, tools, processes, and training materials for selected sponsors, studies, or multi-protocol programs according to the Scope of Work and Project Plan, within the agreed project strategy.
  4. Ensure collaboration, including communication with sponsors, stakeholders, and RSU regions and countries as applicable to the position, to successfully deliver the agreed project scope in compliance with sponsor requirements and/or the RSU Management Plan.
  5. Provide specialist legal, operational, and financial contracting support to the Study Teams, as applicable to site agreements to facilitate efficient business development and initiation and maintenance of clinical trials, whilst enabling compliance with regulatory requirements.
  6. Contribute to the collection, interpretation, analysis, and dissemination of accurate contracting intelligence to support assigned studies and the wider company, as required.
  7. Ensure overall contracting efficiency and adherence to project timelines and financial goals as applicable to site agreements.
  8. Report contracting performance metrics and out of scope contracting activities as required.
  9. Work with Quality Management to ensure appropriate contract management and quality standards. Mentor and coach colleagues as required, including the delivery of training materials.

Requirements:

  • Bachelor's Degree in a related field.
  • 3 years relevant sponsor or clinical research organization clinical site contracting experience, including demonstrable global and/or regional experience acting as a contract negotiator. Equivalent combination of education, training, and experience.
  • Good negotiating and communication skills with the ability to challenge.
  • Strong legal, financial, and/or technical writing skills.
  • Good understanding of clinical trial contract management.
  • Ability to utilise metrics and communicate these with the study team to establish timelines for deliverables.

What is in it for you?

  • The chance to work on cutting-edge medicines at the forefront of new medicines development.
  • We offer genuine career development opportunities for those who want to grow as part of the organisation.

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at IQVIA's website.

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