UX Designer - Voice Experience (Automotive) / VUI & Benchmarking Designer

Cerence Inc.; Ulm; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A leading automotive technology firm based in Ulm is seeking a VUI & Benchmarking Designer to shape in-car voice experiences. This role involves designing voice interactions, conducting user studies, and analyzing user behavior. Ideal candidates have a degree in UX Design or a related field, alongside foundational UX skills. Join this passionate team to contribute to voice and AI innovations in the automotive industry. Competitive compensation and a dynamic work environment await the right candidate.

Leistungen

Innovative work environment

Opportunities for professional development

Qualifikationen

• Foundational knowledge in UX principles and usability testing.
• Experience or coursework in voice interaction design is a strong plus.
• Prior experience in the automotive or mobility industry is beneficial.

Aufgaben

• Contribute to the design of voice interactions and conversational flows.
• Plan and conduct user studies and usability tests.
• Work with product managers, UX designers, and engineers to ensure user-centered design.

Kenntnisse

Voice interaction design

Usability testing

User research

Analytical skills

Communication skills

Ausbildung

Bachelor’s degree in UX Design, HCI, Cognitive Science, Psychology, Linguistics or related field

Tools

Figma

Sketch

Adobe XD

Jobbeschreibung

Role Overview

As a VUI & Benchmarking Designer at Cerence AI, you will play a central role in shaping the next generation of in-car voice experiences. You will evaluate and benchmark voice assistants, support user studies, analyze user behavior, and contribute to the design of intuitive, multimodal interactions for automotive and non-automotive environments. This position is ideal for someone passionate about voice interaction, user-centered design, and emerging mobility technologies.

Key Responsibilities

• VUI Design Support (CA & xUI) :
• Contribute to the design and refinement of voice interactions and conversational flows.
• Support VUI and HMI teams with voice persona development, system responses, and multimodal interaction design.
• Non-Automotive Product Support :
• Provide VUI and UX design support for cross-domain and non-automotive product initiatives.
• Ensure design consistency across product families.
• Benchmarking & Competitive Analysis :
• Evaluate competitor and internal voice assistants, identifying strengths, weaknesses, and innovation gaps.
• Create comprehensive benchmark reports, including behavioral analysis, quality evaluations, and design implications.
• User Testing & Research Execution :
• Plan, support, and conduct user studies and usability tests to validate conversational experiences.
• Collect and analyze qualitative and quantitative data to uncover patterns in user behavior and system performance.
• Data Analysis & Reporting :
• Translate findings into actionable insights for UX, VUI, product, and engineering teams.
• Produce structured reports and presentations summarizing evaluation outcomes.
• Cross-Functional Collaboration :
• Work closely with product managers, UX designers, conversation designers, and engineers to ensure a user-centered design process.
• Participate in design reviews and syncs to advocate for voice-first and multimodal design quality.

Qualifications

• Bachelor’s degree (or equivalent experience) in UX Design, HCI, Cognitive Science, Psychology, Linguistics, or a related field.
• Foundational knowledge in UX principles, usability testing, and user research.
• Experience or coursework in voice interaction design, conversation design, or multimodal HMI is a strong plus.
• Ability to analyze conversational interactions and identify usability or design issues.
• Basic proficiency with design tools such as Figma, Sketch, Adobe XD, or similar.
• Strong analytical, communication, and organizational skills.
• Curiosity and motivation to learn about automotive systems, multimodal UX, and AI-driven interactions.
• Prior experience in the automotive or mobility industry is beneficial but not required.

Cerence Inc. (Nasdaq : CRNC andwww.cerence.com) is the global industry leader in creating unique, moving experiences for the automotive world. Spun out from Nuance in October 2019, Cerence is a new, independent company that has quickly gained traction as a leader in the automotive voice assistant space, working with all of the world’s leading automakers – from Ford and Fiat Chrysler to Daimler, Audi and BMW to Geely and SAIC – to transform how a car feels, responds and learns. Its track record is built on more than 20 years of industry experience and leadership and more than 500 million cars on the road today across more than 70 languages.

AsCerencelooks to the future and continues an ambitious growth agenda,we need someonetojointheteam and help build the future of voice and AI in cars. This is an exciting opportunity to joinCerence’spassionate, dedicated, global team and be a part of meaningful innovation in a rapidly growing industry.

EQUAL OPPORTUNITY EMPLOYER

Cerence is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, gender identity, gender expression, sex, sex stereotyping, pregnancy, national origin, ancestry, religion, physical or mental disability, medical condition, marital status, citizenship status, sexual orientation, protected military or veteran status, genetic information and other protected classifications. Cerence Equal Employment Opportunity Policy Statement.

Security

• Following workplace security protocols and training programs to familiarize with the ways to maintain a safe workplace.
• Following security procedures to report any suspicious activity.
• Having respect for corporate security procedures to allow those procedures to be effective.
• Adhering to company's compliance and regulations.
• Encouraging to follow a zero tolerance for workplace violence.
• Basic knowledge of information security and data privacy requirements (e.g., how to protect data & how to be handling this data).