Technology Expert 34 h (m/f/d)

Company: Porsche Niederlassung Hamburg GmbH; Hamburg; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading automotive company in Hamburg seeks a passionate customer contact specialist for e-mobility services. The role involves serving as the central contact point for customers, conducting training, and managing the charging infrastructure. Ideal candidates will have a technical or business background and several years of experience in customer service within the automotive industry. Excellent German and English communication skills are essential.

Qualifikationen

• Completed apprenticeship or degree in a technical or business field.
• Several years of experience in customer service within the automotive industry.
• Strong affinity for technology and trends in the automotive industry.
• Independent, responsible, and creative working style.
• Excellent communication skills in German and English.

Aufgaben

• Central customer contact for questions about e-mobility.
• Conduct internal training on e-mobility and connectivity.
• Responsible for charging infrastructure at the Porsche Center.
• Create and conduct presentations and tutorials.

Kenntnisse

Customer service experience

Technical affinity

Excellent communication skills

Creativity

Passion for technology

Ausbildung

Technical or business background degree

Jobbeschreibung

Overview

Join us on our continued success journey! You don't believe in boredom in your daily work routine and can identify with the following tasks:

Responsibilities

• Central customer contact at the Porsche Center, particularly for questions about e-mobility and Connect services
• Expert and internal knowledge multiplier regarding new product content (e.g., Porsche Connect, Porsche E-Performance)
• Conducting internal basic training sessions on e-mobility and connectivity
• Conducting second deliveries and customer events to provide detailed explanations of the vehicle with a focus on e-performance and Porsche Connect
• Creating and conducting presentations and tutorials
• Responsible for the charging infrastructure at and in the Porsche Center
• Generating interest and fascination for the brand and products among customers

Qualifications

• Education: You have completed an apprenticeship or a degree with a technical or business background.
• Experience and expertise: You have several years of experience working with end customers, gained in the automotive industry.
• Personality: You have a strong affinity for technology and are passionate about connectivity, electrification, and key trends in the automotive industry. With your open-minded nature and excellent communication skills, you represent the Porsche brand.
• Working method: You work independently, responsibly, and creatively. The service approach is paramount and characterizes your work.
• Enthusiasm: You are passionate about your work and enjoy working in a dynamic environment.
• Language: You have excellent German and English skills.
• For more detail, salary and company information, use the apply link