Technical Support Engineer

Sunwoda Energy Technology Co., Ltd.; Dortmund; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading energy technology firm is seeking a customer contact professional in Dortmund. Responsibilities include providing technical advice, resolving customer issues, and supporting sales activities. Ideal candidates have a bachelor's degree in electronics or electrical fields and at least 1 year of experience in the energy storage industry. Proficiency in English is essential, with 30% travel expected for the role.

Qualifikationen

• Bachelor's degree in Electronics or Electrical or related fields.
• Minimum 1 year experience in energy storage industry.
• Fluency in English required.

Aufgaben

• Act as main customer contact for pre-sales and post-sales.
• Provide technical advice on products and installations.
• Resolve technical issues and conduct local training.

Kenntnisse

Customer communication

Technical advice

Competitor analysis

Sales support

Training delivery

Ausbildung

Bachelor's degree in Electronics or Electrical

Jobbeschreibung

Main Goals and Responsibilities

• Main customer contact for the region in pre-sales, sell-through and post sales activities
• Provide technical advice to customers in product, installation and system operation matters
• Resolve customer technical issues, including warranty replacement
• Conduct local product / technical training
• Gather product intelligence information, perform competitor analysis
• Provide sales and marketing support as needed

We are looking for

• Bachelor or above holders in Electronics and Electrical or other related majors
• Self-motivator with 1+ years related experiences in the energy storage industry is a must
• Energetic professional who may travel 30% or above per year
• Good communicator with fluent English

(Company does not provide visa sponsorship)