Teamlead After Sales Commercial Operations (m/f/d)

ENERCON; Aurich; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading wind power technology firm is seeking a Team Lead for After Sales Commercial Operations in Aurich, Germany. This role involves leading a team, overseeing governance for cross-border opportunities, and driving strategic initiatives across global markets. The ideal candidate has at least 7 years in commercial operations, with a background in leadership, strategic negotiations, and strong analytical skills. Benefits include flexibility for over 60% remote work, generous vacation days, and extensive training opportunities.

Leistungen

Possibility for over 60% remote work

Flexible working hours

30 vacation days per year

Internal training opportunities

Company health management

Company pension scheme

Qualifikationen

• 7+ years of experience in Commercial Operations or After Sales with leadership capabilities.
• Strong track record in strategic negotiations and governance.
• Proficient in data-driven decision-making processes.

Aufgaben

• Lead and coach a team of 3-4 professionals to enhance performance.
• Oversee governance and tender support for cross-border opportunities.
• Implement strategies for market planning and product competitiveness.

Kenntnisse

Commercial Operations leadership

Strategic negotiations

Stakeholder management

Data-driven decision-making

Change management

Fluent English

Fluent German

Ausbildung

Bachelor’s or Master’s degree in Business, Engineering, Economics, or related field

Tools

CRM (Salesforce)

ERP systems (SAP)

BI tools (Power BI)

Advanced Excel

Teams and SharePoint

Jobbeschreibung

ENERCON has been one of the technology leaders in the wind power sector for 40 years. As the first manufacturer of wind turbines, the company used a gearless drive concept that is a characteristic of all ENERCON wind turbines. ENERCON is also at the forefront in other areas, such as rotor blade design, control technology, grid connection technology, and with its wide range of technological new developments, proves its innovative strength time and again.

Team Lead After Sales Commercial Operations (m/f/d)

As Team Lead After Sales Commercial Operations you will take ownership of strategic initiatives and operational excellence across global markets. Your responsibilities include:

Your tasks

• Lead, coach, and develop a team of 3–4 professionals, ensuring role clarity, prioritization, performance management, and continuous development
• Oversee LOA governance and tender support for complex, cross‑border opportunities, ensuring timely risk identification, escalation, and decision alignment
• Drive strategy deployment by implementing global frameworks for Key Account Management, market planning, and product competitiveness, including tracking and corrective actions
• Maintain visibility of global After Sales KPIs and the service‑contract pipeline, providing forecasts, variance analysis, and actionable insights to senior leadership
• Serve as the main interface between global leadership, regional After Sales Directors, and cross‑functional teams (e.g., Legal, Service Technical Marketing), ensuring alignment and transparent communication
• Foster collaboration, capability building, and best‑practice sharing across regions to accelerate deal velocity and deliver measurable business Impact

Your qualifications

• 7+ years of experience in Commercial Operations, After Sales, Sales, or Services, including leadership of multi‑region teams and a strong track record in strategic negotiations and governance
• Bachelor’s or Master’s degree in Business, Engineering, Economics, or a related field
• Proficiency in CRM (Salesforce), ERP systems (SAP), BI tools (Power BI), advanced Excel, and collaboration platforms such as Teams and SharePoint
• Strong strategic thinking, stakeholder management, negotiation skills, and experience in data‑driven decision‑making and process improvement
• Proven ability in change management, structured problem‑solving, and effective communication with diverse global stakeholders
• Fluent English and German; additional languages are an advantage

Your Benefits

• Possibility for more than 60 % remote work (home office)
• Flexible working hours through appropriate working time models
• 30 vacation days per year
• Internal and external training opportunities through the ENERCON Academy
• Company health management and extensive health promotion including company fitness (Hansefit and JobRad)
• Company pension scheme and private occupational disability insurance on special conditions as well as financial support for various forms of capital‑forming benefits
• Close mentoring for a successful career start (learning on the job)
• Exciting and varied activities in the green growth sector of wind energy

Contact Details

Christina Duitsmann

[e-mail]

If you don’t meet every single requirement listed above, we still encourage you to apply. At ENERCON, we believe that diverse perspectives and experiences make us stronger. Your motivation and willingness to grow can be just as important as your current skill set.