Support Engineer - Healthcare

Hamilton Barnes Associates Limited; Darmstadt; Vor Ort; EUR 45.000; Vollzeit

Zusammenfassung

A leading IT services provider in Darmstadt is seeking a Support Engineer to join its IT team. You will provide 1st line technical support, diagnose issues, and help maintain IT infrastructure. The ideal candidate is fluent in German, has a background in IT, and resides near Wiesbaden or Meiningen. This role offers a competitive salary of €45,000 and opportunities for growth within a supportive team.

Leistungen

Supportive, hands-on environment

Opportunities for training and career development

Qualifikationen

• Fluent in German (C1 or above) and a strong command of English (B2+).
• Reside near Wiesbaden or Meiningen and able to work on-site.
• Proven experience in a technical support or helpdesk environment.

Aufgaben

• Provide 1st line technical support to staff across various departments.
• Diagnose and resolve Windows OS, software, and hardware issues.
• Support and maintain Office IT infrastructure including printers, access points.

Kenntnisse

Fluent in German (C1 or above)

Strong command of English (B2+)

Proven experience in a technical support environment

Basic networking (TCP/IP, DNS, DHCP)

Ausbildung

Educational background in IT (e.g. Fachinformatiker)

Tools

Windows OS and user administration

Thin clients

Office IT infrastructure (printers, Wi-Fi access points)

Jobbeschreibung

Ready to step into a critical technical role within a high-performing IT team?

With a strong presence across Germany, the team has built a solid reputation for delivering top-tier IT services tailored to the healthcare sector. Known for reliability, precision, and continuous innovation, the company supports essential systems that directly impact operational excellence in healthcare environments. The team is hiring a proactive and technically skilled Support Engineer to join its growing IT division. This role involves supporting day-to-day IT operations and delivering exceptional technical assistance to internal users.

Looking for a stable opportunity with purpose-driven impact? Apply now!

Responsibilities:

• Provide 1st line technical support to staff across various departments
• Diagnose and resolve Windows OS, software, and hardware issues
• Support and maintain Office IT infrastructure including printers, access points, and thin clients
• Perform basic networking tasks such as configuration and troubleshooting of LAN/WAN
• Collaborate with 2nd/3rd line support teams as needed
• Maintain IT documentation and asset registers
• Ensure high levels of user satisfaction through excellent service delivery

Requirements:

• Fluent in German (C1 or above) and a strong command of English (B2+)
• Reside near Wiesbaden or Meiningen and able to work on-site
• Educational background in IT (e.g. Fachinformatiker or similar qualification)
• Proven experience in a technical support or helpdesk environment
• Basic networking (TCP/IP, DNS, DHCP, etc.)
• Windows OS and user administration
• Thin clients
• Office infrastructure (e.g., printers, Wi-Fi access points)

Benefits:

• A supportive, hands-on environment with room to grow
• The chance to work with a dedicated and friendly team
• Opportunities for training and career development

Salary:

• Competitive salary of €45,000