(Sr.) CRM Administrator (fmd)

deskbird Careers; München; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A growing SaaS company in Munich is looking for a Senior CRM Administrator to optimize and manage their HubSpot CRM environment. You will play a crucial role in enhancing data management processes and collaborating across departments to ensure scalability and data integrity. The ideal candidate has extensive CRM experience, ideally in HubSpot, and a solid understanding of automations and data governance.

Leistungen

Company-wide summit

Home office equipment support

Learning and development budget

Qualifikationen

• 5 years CRM experience; at least 3 years in HubSpot preferable.
• Proven track record of designing and implementing scalable CRM processes.
• Strong expertise in automations, workflows & reporting.

Aufgaben

• Partner with stakeholders to design scalable solutions.
• Manage day-to-day operations, including user management and workflows.
• Identify and manage integrations via APIs.

Kenntnisse

CRM experience

HubSpot expertise

API handling

Data governance

Automations and workflows

Jobbeschreibung

Overview

Your mission

We are scaling fast and looking for a highly skilled Senior CRM Administrator to take ownership of our HubSpot CRM environment. This role is critical to ensuring best-in-class data management automation and process scalability across the customer journey from lead gen through quoting and invoicing. You will be both a hands-on system expert and a strategic partner. Sitting within the Data Team (with future transition into Revenue Operations) you'll be responsible for managing and scaling our HubSpot CRM & PlanHat ecosystem driving automation and integrations and ensuring data quality and governance across teams. You will work closely with Marketing, Sales, Finance and RevOps to enable a 360 CRM view helping business achieve efficiency accuracy and growth.

Responsibilities

• Partner with stakeholders to design and implement scalable solutions aligned with business objectives.
• Manage day-to-day operations including user management, workflows & pipelines.
• Identify, design and manage integrations via APIs to connect with other systems. Own CRM data standards including deduplication, compliance, enrichment in close collaboration with the Data Team.
• Ensure generated data is correct and seamlessly supports downstream systems (e.g., PlanHat for CSMs).
• Stay ahead of CRM best practices, recommending and implementing tools and processes to keep us best-in-class.

What you need to be successful

• 5 years CRM experience (nice to have: at least 3 years in HubSpot).
• Proven track record of designing and implementing scalable CRM processes across lead generation, sales pipelines and invoicing.
• Strong expertise in automations, workflows & reporting.
• Hands-on experience with API handling and integrations.
• Solid understanding of data governance and data quality management.
• Ability to collaborate cross-functionally with Sales, Marketing, Finance & Data.

What’s in it for you

• Accelerate your career growth: Join Europe’s leading workplace management software company and unlock rapid professional development.
• Company-wide summit: Connect with the entire team at our annual summit held in dynamic locations across Europe. Check out the video from our last company summit.
• Bursts: Collaborate with your team face-to-face through our in-person meeting support.
• Home office equipment: As a remote-first company we support your home office setup with financial assistance to ensure you have everything you need.
• Co-working budget: Work from modern co-working spaces near you with our co-working budget.
• Learning and development: Invest in your future with a yearly development budget for coaching certifications and conferences.
• Cutting-edge technologies & autonomy: Enjoy high levels of autonomy, access to the latest tech and a dynamic international work environment.

About us

At deskbird we empower companies worldwide to navigate the complexities of hybrid work. Our people-centric software enables employees to easily coordinate office schedules, book desks and collaborate more effectively. For admins we provide powerful insights and analytics to optimise office operations. As one of the fastest-growing SaaS startups we are a remote-first team of diverse talent from 22 nationalities with vibrant hubs in St. Gallen, Munich, Bucharest, Sofia and Belgrade.

If our mission and this role resonate with you we encourage you to apply even if you dont meet every single requirement. At deskbird we value the unique perspectives and contributions that each individual brings. We believe in the potential for growth and the impact we can achieve together. Whether you see yourself as an 80% fit or more your passion and enthusiasm are what truly matter. Take that step - lets uncover your potential and shape the future together.

Equal opportunity

We are an equal-opportunity employer and celebrate diversity recognising that diverse perspectives and backgrounds enrich our teams and strengthen our organisation. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, colour, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.

Required Experience :

Senior IC

Key Skills

Junit,Customer Service,Freelancing,Industrial Safety,ACCA,Arbitration

Employment Type :

Full-Time

Experience :

years

Vacancy :

1