Spend the Winter in Malta: Customer Support Representative

Cross Border Talents; Frankfurt; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international airline is looking for a German-Speaking Airline Contact Centre Agent to join their team in sunny Malta. This position requires excellent customer service skills and fluency in both German (C2) and English (C1). The role involves supporting passengers with their inquiries and ensuring a positive customer experience. A relocation package and performance bonuses are available. Enjoy a Mediterranean lifestyle while building your career in the vibrant atmosphere of Malta.

Leistungen

Performance bonus up to €2,000/year

Language allowance €250/month

Relocation package of €2,000

Qualifikationen

• C2 proficiency in German is mandatory.
• C1 proficiency in English is mandatory.
• Previous customer service experience is a plus.

Aufgaben

• Assist customers with flight bookings, changes, and cancellations.
• Handle general travel and airline-related inquiries.
• Ensure a smooth and positive customer experience.

Kenntnisse

Strong communication skills

Customer service skills

Comfortable using computer systems

Jobbeschreibung

Spend Your Winter in Malta – Join an International Airline Team!

German-Speaking Airline Contact Centre Agents (C2 German | C1 English)

Malta | On-Site
Start Date: 15 February 2026

Looking to escape the coldand build your career in sunny Malta? Whether youre already on the island or dreaming of relocating for the winter, this is your opportunity to join a global airline contact centre and enjoy a Mediterranean lifestyle while working in an international environment.

Your Role

As an Airline Contact Centre Agent, youll be the first point of contact for passengers, helping them with:

• Flight bookings, changes, and cancellations
• General travel and airline-related inquiries
• Providing excellent customer service in German & English
• Ensuring a smooth and positive customer experience

Working Hours

• Monday to Friday
• Between 09:00 – 18:30
• 8-hour shifts
• On-site role in Malta

What Were Looking For

• German C2 (mandatory)
• English C1 (mandatory)
• Strong communication and customer service skills
• Comfortable using computer systems
• Previous customer service experience is a plus (not required)
• Open to working and living in Malta

Salary & Benefits

Hourly Salary Progression

• Month 1: €5.60/hour
• Month 2: €8.10/hour
• After probation: €8.50/hour
• After 12 months: €8.75/hour (performance-based)
• After 18 months: €9.20/hour (performance-based)

Additional Benefits

Performance Bonus: up to €2,000/year (paid quarterly, after probation)

Language Allowance: €250/month (after training)

Relocation Package: €2,000 (paid after 1 month of employment)

Why Malta?

• Mild winters & over 300 days of sunshine
• English-speaking, international environment
• Beautiful beaches, rich culture & vibrant nightlife
• Perfect destination for a winter escape with career stability

Ready to make Malta your next destination?

Apply now or send us a message to learn more about relocating and starting your airline career in the sun!

Local candidates in Malta & international applicants welcome