Specialist, Customer CARE (Danish)

Vistaprint; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading marketing solutions provider is coming to Berlin and seeks motivated individuals for a customer service role. This position allows for remote work within Germany, where you will assist customers via various channels. Ideal candidates are proficient in Danish and have a strong interest in e-commerce and marketing. The company offers comprehensive training, a monthly home office allowance, and unique perks like bicycle leasing. Apply now for this exciting opportunity to help small businesses thrive.

Leistungen

Monthly home office allowance of 85 €

Financial support for home office setup

Discounted Urban Sport Club subscription

Bicycle leasing with JobRad

Comprehensive paid training

Qualifikationen

• Excellent oral and written Danish communication skills.
• Strong interest in e-commerce and marketing.
• Digital native with ability to use various channels.
• Persistent and reliable partner for clients.

Aufgaben

• Assist customers with questions via phone, email, and chat.
• Provide solutions such as flyers and business cards.
• Support customers' marketing needs.

Kenntnisse

Danish communication skills

Empathy

Interest in e-commerce and marketing

Digital native

Persistence

Jobbeschreibung

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Are you enthusiastic about small businesses and self-employed people, and you want to be an important marketing partner for them? Then it is time for you to become a part of VistaPrint and apply now!

What makes working for VistaPrint so unique?

• The opportunity to work from homewithin Germany.
• Monthly home office allowance of 85 € - a financial infusion for your electricity and internet costs.
• Financial support for building up your home office.
• A discounted Urban Sport Club subscription after working one year with us.
• Bicycle leasing with JobRad.
• A comprehensive, paid 4-week training course right from the beginning, as well as regular mentoring and training sessions afterwards; versatile development opportunities within and outside your team so that we are all working towards the same vision.
• A dedicated team leaderat your side to support your and your team’s development.
• A reliable,weekly-rotating shift system (Mon.-Fri., 08:00-18:00) with shift times scheduled well in advance; full-time and part-time positions (minimum 30 h/week).

What you ideally bring with you:

• You possess excellent oral and written Danish communication skills, as well as being friendly and empathetic, which enables you to understand and assist our customers with any questions that may arise.
• You have a strong interest in e-commerce and marketing, as well as a passion for print and design, enabling you to provide the best solutions for our customers and contribute to the success of their businesses.
• You are a digital native, which enables you to connect with our customers across all channels to support them, particularly via phone, email, and chat.
• You exude persistence and, as a reliable partner for our clients, maintain an overview of all the current marketing solutions we can offer them, such as flyers, business cards, and disposable menus.

What you can expect from our selection process:

First, we will get to know each other in a 20-minute video or phone call. If this goes well, we will invite you for a more comprehensive interview via video (Zoom). At this point, you will have the opportunity to get in contact with your potential Team Lead and get more insights into the job. We look forward to receiving your application. Please send it in English to your first point of contact, Hai-Dang Phan, Talent Acquisition Manager.

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Job Segment: Recruiting, Work from Home, Customer Service, Human Resources, Contract