Spanish Speaking Customer Service for Renewable Energy industry

Patrique Mercier Recruitment; Deutschland; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking a Spanish Speaking Customer Service representative for the renewable energy sector. Your role involves delivering exceptional support to Spanish-speaking clients, assisting them with inquiries about renewable energy products, and collaborating with internal teams to enhance service quality. Candidates should be bilingual in Spanish and English and have prior customer service experience. This position offers competitive benefits and a fully paid relocation package.

Leistungen

Private Health Insurance

Training & Development

Performance Bonus

Fully Paid Relocation Package

Free Greek Lessons

Qualifikationen

• Fluency in Spanish and English, both verbal and written.
• Prior experience in customer service roles, preferably in the renewable energy sector.
• Proficient in using customer service software and CRM tools.

Aufgaben

• Provide excellent customer service to Spanish-speaking clients.
• Respond promptly to customer inquiries via phone, email, and chat.
• Assist customers in understanding renewable energy products.

Kenntnisse

Fluency in Spanish and English

Strong communication skills

Ability to handle challenging situations

Tools

Customer service software

CRM tools

Jobbeschreibung

Overview

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. Our specialty spans several industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We take great pride in our recruitment process, which ensures that we successfully match the best candidates with the right employers. Currently, we are looking for a Spanish Speaking Customer Service representative for the Renewable Energy industry. This role is crucial for providing exceptional support and ensuring a positive experience for Spanish-speaking customers. The ideal candidate will be passionate about the renewable energy sector and bilingual in Spanish and English. If you are ready to take on a rewarding opportunity that allows you to leverage your language skills in a vibrant industry, we would love to hear from you. Join us in helping connect job seekers with their dream careers abroad while contributing to a sustainable future.

Responsibilities

• Provide excellent customer service to Spanish-speaking clients in the renewable energy sector.
• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Assist customers in understanding renewable energy products and services.
• Process orders, returns, and refunds in a timely manner.
• Maintain accurate customer records in the database.
• Collaborate with internal teams to resolve customer issues and enhance service delivery.
• Gather customer feedback and report insights to improve overall service quality.

Requirements

• Fluency in Spanish and English, both verbal and written.
• Prior experience in customer service roles, preferably in the renewable energy sector.
• Strong communication and interpersonal skills.
• Ability to handle challenging situations and provide solutions effectively.
• Proficient in using customer service software and CRM tools.
• Excellent organizational skills and attention to detail.
• Willingness to work flexible hours, including evenings or weekends if needed.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation )
• Free Greek Lessons, Engagement Activities