Solution Engineer CIS - Freelancer from Kazakhstan (m/w/d)

Synology; Düsseldorf; Vor Ort; EUR 65.000 - 111.000; Vollzeit

Benefits dieser Stelle

Freelancing/ service provider contract

Zusammenfassung

Synology is seeking a customer-focused Solution Engineer to act as a trusted technical advisor for customers, partners, and the sales team.

You will translate requirements into compelling proposals, present product capabilities, and support on-site and remote meetings, workshops, and proofs of concept. The role includes training business partners and customers and collaborating with regional account teams.

Qualifikationen

• 3+ years in technical pre-sales, solution engineering, or closely related customer-facing role.
• Strong knowledge of networking, storage, NAS, virtualization, and video surveillance.
• Ability to translate customer needs into compelling proposals and demonstrations.
• Fluent Russian and English, both written and spoken.

Aufgaben

• Act as the technical pre-sales contact for customers, partners, and sales teams.
• Understand requirements and translate them into product and solution proposals.
• Present, demonstrate, and explain product capabilities, use cases, and benefits.
• Support on-site and remote customer meetings, workshops, and proofs of concept.
• Collaborate with account managers on strategic sales activities across regions.
• Prepare and deliver technical training for partners and customers.

Kenntnisse

Networking

Storage

NAS

Virtualization

Video surveillance

Russian

English

Presentation

Pre-sales

Ausbildung

Relevant IT qualification

Jobbeschreibung

Build a better world with data

We are looking for a customer-focused Solution Engineer who combines strong technical expertise with a commercial mindset. In this role, you will be a trusted technical advisor for customers, partners, and our sales organisation, helping to identify needs, design suitable solutions, and demonstrate the value of our products.

Your mission

• Act as the technical pre-sales contact for prospective customers, business partners, and the sales team

• Understand customer requirements and translate them into compelling product and solution proposals

• Present, demonstrate, and explain product capabilities, use cases, and technical benefits

• Support on-site and remote customer meetings, workshops, proof of concepts, and project opportunities

• Collaborate with theour Key Account Managers based in the CIS region, European office, distributor network, and channel partners on strategic sales activities

• Prepare and deliver technical training for business partners and customers

• Support the preparation and execution of events, including technical setup and product demonstrations, independently or together with Marketing and Sales colleagues

• Provide technical input for sales opportunities, partner enablement, and go-to-market activities

• Offer occasional technical guidance to existing customers where needed, with a clear focus on enabling successful solution adoption rather than day-to-day support

Your profile

• Relevant IT qualification and at least 3 years of experience in a technical pre-sales, solution engineering, technical consulting, or comparable customer-facing technical role

• Strong technical knowledge of networking, storage, NAS, virtualization, and video surveillance

• A natural ability to combine technical understanding with customer and business needs

• Strong presentation, communication, and consultative selling skills

• Fluent in Russian and English, both written and spoken

• Experience working with customers, partners, or channel organizations, with a clear, confident, and target-oriented approach

• Ability to explain complex technical topics in an understandable and engaging way

• Creativity, flexibility, and a proactive problem-solving mindset

• High degree of self-responsibility, ownership, and strategic thinking

• Friendly, collaborative personality and strong team-player attitude

• Based Astana or Almaty, with a valid driving licence and own vehicle for customer visits throughout the country (compensation package will be presented)

What we offer

• A Culture of Ownership: We trust you to be the expert. You\'ll be given the responsibility to match your freedom.

• Work with Products You Can Believe In:We\'re a leader in our category, making technology that people genuinely love to use.

• Competitive Compensation:We offer a fixed salary plus aperformance-based bonusthat directly rewards your results.

• Vibrant Team Culture:Join a supportive, tech-passionate team. We invest in our culture throughregular team-building events, company gatherings, and a collaborative environment.

• Freelancing/ service provider contract