Solution Implementation Engineer

Kaspersky Lab; Ingolstadt; Hybrid; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

Kaspersky Lab in Ingolstadt seeks a seasoned professional to drive solution-related presales and post-sales activities for international customers. You will collaborate with HQ Product Team and regional experts to deliver technical consulting, deployments, and problem resolution.

The role focuses on platform-based products such as EDR, SIEM, XDR, and NDR, building strong customer and partner relationships, and designing integrations with third-party systems.

Aufgaben

• Drive presales and post-sales activities for international customers.
• Provide technical consulting regarding the solution, deployments, and troubleshooting.
• Build relationships with customers and partners together with regional technical experts.
• Act as solution expert for EDR, SIEM, XDR, NDR platforms.
• Design, develop and maintain integrations between the XDR platform and third-party products (ticketing/ITSM, SOAR, etc.).

Kenntnisse

Presales

Windows Admin

Linux Admin

Kubernetes

Scripting

PGSQL

ClickHouse

SQLite

Grafana

Prometheus

NATS

Kafka

LDAP

Kerberos

OIDC/OAuth

HashiCorp Vault

OpenBao

Ansible

Helm

CNAB

Nginx

HAProxy

Envoy

S3

NFS

Samba

Promtail

LogStash

Vector

Clouds (IaaS/PaaS)

Huawei

AWS

Azure

RAID

NVMe

Jobbeschreibung

Kaspersky is looking for a seasoned professional in abovementioned field to drive solution related presales & post-sales activities for international customers.

The role is responsible for technical consulting regarding the solution, building relationship with Customers and Partners together with regional technical experts (presales, support).

Duties

• Work closely with HQ Product Team including RnD and Product Managers;
• Support technical presales and post-sale activities in Accounts – preparing sizing, assistance in deployments/troubleshooting;
• Build relationships in regional cybersecurity community in main area of responsibility;
• Act as Solution expert for platform-based products – EDR, SIEM, XDR, NDR;
• Product enhancement (provide feedback to RnD and drive issue resolutions, turn recurring customer requests and troubleshooting patterns into reusable tooling);
• Design, develop and maintain integrations between the XDR platform and third-party products (ticketing/ITSM, SOAR, TIP, firewalls, identity, email gateways, messengers, etc.).

Experience, Skills and Competencies

• 3+ year in presales/support/deployment;
• Experience in administration of Windows/Linux based networks;
• Good knowledge of Linux OS sufficient enough to do deployment and troubleshooting;
• K8s on CKA level or similar level of experience(OpenShift or any other similar containers technology);
• Practical programming/scripting experience, with the ability to build and maintain production-grade integrations.
• Practical experience in4+ areas from the list below:
  • PGSQL, ClickHouse, SQLite;
  • VictoriaMetrics, Grafana, Prometheus;
  • NATS/Kafka;
  • LDAP, Kerberos, OIDC/oAuth;
  • HashiCorp Vault, OpenBao;
  • Ansible, Helm, CNAB;
  • Nginx, HAProxy, Envoy;
  • S3, NFS, Samba;
  • Promtail, LogStash, Vector etc;
  • Clouds (IaaS/PaaS) like Huawei, AWS, Azure etc;
  • HW specifics like RAID, SATA vs NVMe.
• At least basic understanding of Cyber security in general;
• Communication and presentation skills;

Preferred Requirements:

• Good Knowledge of Advanced CyberSecurity Solutions (SIEM, XDR, EDR, NDR).