Solution Engineer Czech Republic and Slovakia (m/w/d)

Synology; Düsseldorf; On-site; EUR 60,000 - 90,000; Full time

Job summary

Synology is seeking a customer-focused Solution Engineer to blend technical pre-sales expertise with a commercial mindset. You will be a trusted technical advisor for customers, partners, and the sales team, helping to identify needs, design solutions, and demonstrate value.

Based in Brno or nearby, with a driving licence and own vehicle for visits, you will travel for customer visits and work with account managers and partners to enable successful solution adoption through training,

Qualifications

• Relevant IT qualification and 3+ years in a technical pre-sales or solution engineering role.
• Strong knowledge of networking, storage, NAS, virtualization, and video surveillance.
• Ability to translate technical topics into customer-focused solutions.
• Strong presentation, communication, and consultative selling skills.
• Fluent in Czech and/or Slovak and English (written and spoken).
• Experience with customers, partners or channel organizations; target-oriented.
• Ability to explain complex topics clearly.
• Creativity, flexibility, proactive problem-solving mindset.
• Self-responsibility, ownership, and strategic thinking.
• Friendly, collaborative team player.
• Based in Brno or nearby; driving license and own vehicle.

Responsibilities

• Act as the technical pre-sales contact for prospective customers, business partners, and the sales team.
• Understand customer requirements and translate them into compelling product and solution proposals.
• Present, demonstrate, and explain product capabilities, use cases, and technical benefits.
• Support on-site and remote customer meetings, workshops, proof of concepts, and project opportunities.
• Collaborate with Key Account Managers based in Czech Republic and Slovakia, European office, distributor network, and channel partners on strategic sales activities.
• Prepare and deliver technical training for business partners and customers.
• Support the preparation and execution of events, including technical setup and product demonstrations.
• Provide technical input for sales opportunities, partner enablement, and go-to-market activities.
• Offer occasional technical guidance to existing customers with focus on solution adoption.

Skills

Networking

Storage

NAS

Virtualization

Video surveillance

Pre-sales

Solution design

Education

Relevant IT qualification

Job description

Build a better world with data

We are looking for a customer-focused Solution Engineer who combines strong technical expertise with a commercial mindset. In this role, you will be a trusted technical advisor for customers, partners, and our sales organisation, helping to identify needs, design suitable solutions, and demonstrate the value of our products.

Your mission

• Act as the technical pre-sales contact for prospective customers, business partners, and the sales team

• Understand customer requirements and translate them into compelling product and solution proposals

• Present, demonstrate, and explain product capabilities, use cases, and technical benefits

• Support on-site and remote customer meetings, workshops, proof of concepts, and project opportunities

• Collaborate with theour Key Account Managers based in Czech Republic and Slovakia, European office, distributor network, and channel partners on strategic sales activities

• Prepare and deliver technical training for business partners and customers

• Support the preparation and execution of events, including technical setup and product demonstrations, independently or together with Marketing and Sales colleagues

• Provide technical input for sales opportunities, partner enablement, and go-to-market activities

• Offer occasional technical guidance to existing customers where needed, with a clear focus on enabling successful solution adoption rather than day-to-day support

Your profile

• Relevant IT qualification and at least 3 years of experience in a technical pre-sales, solution engineering, technical consulting, or comparable customer-facing technical role

• Strong technical knowledge of networking, storage, NAS, virtualization, and video surveillance

• A natural ability to combine technical understanding with customer and business needs

• Strong presentation, communication, and consultative selling skills

• Fluent Czech and/or Slovak and English, both written and spoken

• Experience working with customers, partners, or channel organizations, with a clear, confident, and target-oriented approach

• Ability to explain complex technical topics in an understandable and engaging way

• Creativity, flexibility, and a proactive problem-solving mindset

• High degree of self-responsibility, ownership, and strategic thinking

• Friendly, collaborative personality and strong team-player attitude

• Based in Brno or close by, with a valid driving licence and own vehicle for customer visits throughout the country (compensation package will be presented)

What we offer

• A Culture of Ownership: We trust you to be the expert. You'll be given the responsibility to match your freedom.

• Work withProducts You Can Believe In: We're a leader in our category, making technology that people genuinely loveto use.

• Competitive Compensation:We offer a fixed salary plus a performance-based bonusthat directly rewards your results.

• Vibrant Team Culture:Join a supportive, tech-passionate team. We invest in our culture throughregular team-building events, company gatherings, and a collaborative environment.

• Full-time employment contract via our EOR partner