Solution Consultant (SaaSCRM)

Zoho Corporation Europe; Essen; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading cloud software company in Germany is seeking an experienced Presales Consultant to join their team. The role involves engaging with clients to devise tailored solutions, leading presentations, and enhancing the sales process using technical expertise. Applicants should possess 3-6 years of experience in solution consulting within the SaaS industry, particularly CRM products. Fluency in English and German is required. This is a full-time position with a competitive salary package and numerous benefits.

Leistungen

Competitive salary package

Supportive and inclusive team

MacBook mobile

Company provided lunch

Permanent contract after probation

Qualifikationen

• 3-6 years of experience in solution consulting or a similar role within the SaaS industry.
• Proven track record of successful solution delivery to enterprise clients.
• Strong understanding of the SaaS industry, especially with CRM and customer experience products.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving skills.
• Fluency in English and German is mandatory.

Aufgaben

• Engage with potential clients to understand their business needs.
• Lead solution presentations and demonstrations for SaaS products.
• Collaborate with sales teams to enhance the sales process.
• Design customized solutions that integrate with client systems.
• Guide customers through decision-making processes.
• Support the implementation team during solution rolls-outs.

Kenntnisse

Marketing

Business Process

Customer Service

Communications

Cloud

Products demonstration

C#

Database

CRM

Project Management

Client Relationship

Interpersonal skills

Sales goal

Sales Process

Analytics

Jobbeschreibung

Zoho is a privately held bootstrapped and profitable cloud software company. We aim to become one of the largest B2B SaaS providers worldwide, committed to solving business problems through our deep technology expertise and superior customer experience. We believe in experimentation, iteration and following your instincts.

We are seeking an experienced Presales Consultant to join our dynamic team at Zoho Corporation. As an integral part of our sales and consulting team the Presales Consultant will be responsible for designing and delivering solutions that meet the complex needs of our clients.

With your deep industry knowledge and exceptional consulting skills you will craft customized solutions that drive business success.

Responsibilities

• Engage with potential clients to understand their business needs and challenges, translating these into effective solutions.
• Lead comprehensive solution presentations and demonstrations that highlight the value and benefits of our SaaS products.
• Collaborate with sales teams to develop strategies for solution selling and to enhance the sales process with your technical expertise.
• Guide customers through the decision‑making process, addressing technical, strategic and business requirements.
• Design customized solutions and workflows that effectively integrate with existing client systems and business practices.
• Provide expert advice and leadership in customer experience strategy, helping clients optimize their use of our products.
• Stay updated on industry trends and new technologies.
• Support the implementation team during solution roll‑outs.

Requirements

• 3‑6 years of experience in solution consulting or a similar role within the SaaS industry specializing in CRM or customer experience products.
• Proven track record of successful solution delivery to enterprise clients.
• Strong understanding of the SaaS industry, especially working on products including but not limited to CRM, Helpdesk software, its implementation and its impact on customer engagement and business processes.
• Excellent communication, presentation and interpersonal skills capable of working collaboratively in a client‑focused environment.
• Strong analytical and problem‑solving skills with a consultative approach to addressing client needs.
• Fluency in English and German is mandatory for this role.
• Ability to travel as needed to meet with clients, attend conferences and lead engagements.
• Valid work authorization, national or EU passport, and be within commutable distance.
• Will undergo background verification in compliance with national legislation and market standards.

Benefits

• Competitive salary package aligned with candidates' qualifications, experience and the market value of the role.
• Supportive and inclusive team and colleagues.
• MacBook mobile and paid SIM.
• Company provided lunch.
• Permanent contract after the successful completion of the probationary period.
• A vibrant international environment.
• Reimbursement of approved business expenses.
• Opportunity to work with a global team and contribute to the growth of a leading technology company.

Key Skills

• Marketing
• Business Process
• Customer Service
• Communications
• Cloud
• Products demonstration
• C#
• Database
• CRM
• Project Management
• Client Relationship
• Interpersonal skills
• Sales goal
• Sales Process
• Analytics

Employment Type: Full Time

Experience: years

Vacancy: 1

It is important for the applicant to hold a national or EU passport, have a valid work authorization and be within commutable distance. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.

Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. Together lets shape the future of business software!