Senior System Operations Engineer

Ada Health GmbH; Berlin; Hybrid; EUR 65.000 - 85.000; Vollzeit

Zusammenfassung

A leading health technology company based in Berlin is seeking a Senior System Operations Engineer to enhance IT infrastructure and manage user devices. You will be responsible for optimizing identity management and ensuring compliance with regulations. The ideal candidate has 3-5 years of experience, especially in Okta administration and is skilled in managing macOS or Linux environments. This role offers flexible working hours and extensive benefits.

Leistungen

Flexible working hours

30 days holiday

Support for home office setup

Employee Assistance Programs

Discounted ClassPass membership

Online Academy for development

Bike leasing scheme

Qualifikationen

• 3-5 years experience in IT support role.
• Experience in Okta administration and Workflows.
• Knowledge of programming languages like Python or Bash.

Aufgaben

• Develop and document internal IT infrastructure.
• Optimize Okta administration through automation.
• Manage macOS and Windows devices.

Kenntnisse

Okta administration

macOS or Linux operating systems

Python or Bash

Atlassian tools

excellent English communication

Tools

Terraform

Jamf Pro

Google Workspace

GitHub

Cloudflare

Jobbeschreibung

Overview

Berlin, Remote Germany, Remote United Kingdom

About us

At Ada, we envision a world where everyone gets the healthcare they need. Yet, millions remain undiagnosed and untreated due to the complexity of identifying rare and underrecognized conditions, even when effective treatments exist.

We’re changing that. Powered by leading AI and built by a team of physicians and clinical scientists, Ada helps people get answers faster, identifying those at risk and guiding them to the right care. Every successful journey makes us smarter and able to help more people.

If you’re passionate about transforming healthcare and ensuring no one goes undiagnosed, join us and be part of what’s next.

About the role

We are looking for a Senior System Operations Engineer based in Berlin, Germany to help shape and define the next iteration of the infrastructure that manages Ada Health’s IT and endpoints. You will leverage configuration tools such as Terraform, Okta and Jamf Pro as well as a range of enterprise software to maintain a consistent and seamless user experience for our employees.

What you’ll do

• Develop, manage, and document internal IT infrastructure (Okta, Github, Google Workspace, Cloudflare, Jira, Confluence, Slack), our SSO to other external services, and cloud servers (GCP, AWS).
• Optimize Okta administration through automation, leveraging Okta Workflows and API integrations to automate complex identity management tasks and enhance security and efficiency.
• Manage and scale our fleet of macOS and Windows devices and related infrastructure (Jamf Pro, Intune).
• Drive security standards in collaboration with the information security team and establish best practices for our enterprise environment.
• Ensure regulatory compliance (e.g. GDPR) and manage backups and recovery processes.
• Own the end-to-end IT support lifecycle, from intake to resolution, by managing all employee technical issues and service requests through our Jira Service Management platform.

What you’ll bring

• 3-5 years experience in a similar IT environment and support role.
• Experience in Okta administration, Okta Workflows and API integrations
• Experience managing macOS or Linux operating systems in an enterprise environment.
• Experience with working on Atlassian, GWS, Github. Writing infrastructure as code is a plus!
• Knowledge of one or more programming languages, such as Python or Bash
• Solution-oriented mindset with a focus on improving IT infrastructure and user experience.
• Excellent written and verbal communication skills in English.

What’s awaiting you at Ada

• Flexible working hours to maintain a healthy work/life balance
• 30 days holiday, plus public holidays to unplug, rest and recharge
• Support to set up your home office space, with the option for a co-working space subscription for our remote employees
• Employee Assistance Programs to help you look after your emotional wellbeing and deal with life’s challenges
• Stay active and healthy with a discounted ClassPass or Urban Sports Club membership
• Online Academy for learning and development opportunities
• Bike leasing scheme

At Ada, inclusivity isn't just a goal – it's our foundation.

As a proud equal opportunity employer, we embrace diversity in all its forms. We encourage applications from every corner of society, regardless of race, colour, religion, sex, pregnancy status, national origin, age, physical and mental abilities, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by law.

Join us in shaping a more inclusive tomorrow.

Contact

If you have any questions, please feel free to contact us at [e-mail].

Please note that we do not accept applications sent via email. All applications need to be completed using the online form. All your information will be kept confidential according to GDPR guidelines.

We are pleased that you are interested in us and that you wish to apply or have already applied for a position in our company.