Senior Scrum Master – Data & Analytics (SAFe Environment)

Sysco; Deutschland; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A global foodservice distributor is seeking a Senior Scrum Master to enable high-performing Agile teams and facilitate collaboration across the Agile Release Train. This role involves coaching on Scrum and Lean principles, improving Agile maturity, and managing program alignment. Ideal candidates will have a Bachelor's degree in IT or related fields and at least 5 years of relevant experience. The position supports a hybrid work environment and offers a range of benefits, including private medical insurance and personal days off.

Leistungen

Hybrid work model (3 days in office)

Private Medical Insurance

Life Insurance

Personal Day Off

Qualifikationen

• Minimum of 5 years of experience as a Scrum Master in Agile/SAFe environments.
• Excellent communication skills in English (B2+ or higher).
• Strong knowledge of Scrum, SAFe, Kanban, and Lean principles.

Aufgaben

• Coach teams on SAFe, Scrum, Kanban, and Lean-Agile principles.
• Facilitate core Scrum ceremonies such as Planning and Retrospectives.
• Prepare teams for Program Increment Planning with clear objectives.

Kenntnisse

Servant leadership with excellent facilitation skills.

Strong communicator and conflict resolver.

Analytical thinker able to stay focused under pressure.

Experienced Agile coach and transformation change agent.

Committed to diversity, inclusion, and collaborative team environments.

Ausbildung

Bachelor’s degree in computer science, Information Technology, Software/Systems Engineering, or equivalent

Tools

Jira

Confluence

Jobbeschreibung

JOB DESCRIPTION

We are looking for a Senior Scrum Master (SAFe :Scaled Agile Framework) to enable and elevate high-performing Agile teams in a Lean-Agile, SAFe-driven environment. This role will be essential in driving value delivery, improving predictability, strengthening Agile maturity, and facilitating collaboration across the Agile Release Train (ART).

Key Responsibilities

1. Agile Team Coaching & Enablement

• Coach teams on SAFe, Scrum, Kanban, and Lean-Agile principles.
• Facilitate core Scrum ceremonies: Planning, Daily Stand-ups, Reviews, and Retrospectives.
• Foster self-organization, accountability, ownership, and cross-functional teamwork.
• Promote a culture of transparency, mutual respect, learning, and continuous improvement.

2. Program Alignment & PI Planning

• Prepare teams for Program Increment (PI) Planning with clear, achievable objectives.
• Identify, manage, and communicate cross-team dependencies and risks.
• Track delivery progress against PI objectives and ensure alignment with ART goals.
• Facilitate participation in ART-level events such as Scrum of Scrums and System Demos.

3. Impediment Management & Flow Optimization

• Remove team-level impediments or elevate when needed to maintain delivery flow.
• Monitor and improve workflow efficiency using metrics like flow time, cycle time, and WIP limits.
• Guide teams in backlog refinement, story slicing, and estimation practices.

4. Continuous Improvement & Agile Metrics

• Support teams in effectively using Agile metrics (velocity, predictability, flow metrics).
• Lead retrospectives with clear action plans and measurable improvements.
• Facilitate Inspect & Adapt sessions and Agile health assessments.

5. Stakeholder & Product Owner Collaboration

• Partner with Product Owners to maintain a well-defined, prioritized, and ready backlog.
• Ensure open, aligned communication between teams, stakeholders, and the ART.
• Engage in Communities of Practice and mentor less-experienced Scrum Masters.

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, Software/Systems Engineering, Computer Engineering, or equivalent experience.
• A minimum of 5 years of experience as a Scrum Master in Agile/SAFe delivery environments is required.
• Excellent communication skills in English (B2+ or higher) and ability to collaborate across functions and geographies is required.
• Strong knowledge of Scrum, SAFe, Kanban, and Lean principles.
• Proficiency with Agile tools such as Jira and Confluence.

Skills

• Servant leadership with excellent facilitation skills.
• Strong communicator and conflict resolver.
• Analytical thinker able to stay focused under pressure.
• Experienced Agile coach and transformation change agent.
• Committed to diversity, inclusion, and collaborative team environments.

Benefits

• Hybrid (3 days Office/Ultra park II Lagunilla, Heredia)
• Private Medical Insurance
• Asociacion Solidarista
• Life Insurance
• Personal Day Off

Note: Only candidates with Costa Rican nationality or valid immigration status will be considered; applicants residing outside Costa Rica will not be considered, and relocation is not available