(Senior) Robotics Service Specialist (m/f/d)

RobCo GmbH; München; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading robotics company in Germany seeks a (Senior) Robotics Service Specialist to maintain automated systems and ensure customer satisfaction. This role involves traveling approximately 70% across Germany to provide onsite support and optimize systems. The ideal candidate has a background in automation technology and excellent skills in both German and English. Join us in shaping the future of robotics and benefit from a dynamic startup environment with opportunities for professional growth.

Leistungen

Flat hierarchies

Subsidized training membership

Regular team events

Qualifikationen

• Education in automation technology, mechatronics or comparable qualification.
• Initial experience in commissioning or maintaining automation solutions.
• Valid driver’s license and ability to travel 70% across Germany.
• Precise documentation and communication skills.
• Ability to collaborate with different departments.

Aufgaben

• Maintain and replace components on systems.
• Optimize robotic systems in the Robflow programming interface.
• Provide remote support for customer systems.
• Assess processes and collaborate with Product Development.

Kenntnisse

Technical Expertise

Experience in automation solutions

Mobility and Customer Focus

Structured Working Style

Team Spirit

Problem-Solving Skills

Excellent German

Good English

Ausbildung

Education in automation technology (e.g., mechatronics)

Jobbeschreibung

Your Mission

RobCo is driving a revolution in robotics, enabling companies to grow through increased productivity and overcome labor shortages. We are looking for a (Senior) Robotics Service Specialist (m/f/d) to help establish RobCo as a leading robotics company in Europe and the USA. We have raised over $50 million from top global venture capitalists, including Sequoia Capital and Lightspeed, as well as from the founders of UiPath, Helsing, Pitch, and other companies, to achieve our mission.

Your Impact:

You will be the driving force behind the successful maintenance and servicing of our systems. Your technical expertise and commitment ensure our customers remain satisfied in the long term.

Your Responsibilities:

• Maintain and replace components on existing systems and perform troubleshooting to quickly restore production capabilities.

• Optimize robotic systems in our modern Robflow no-code programming interface – from fine-tuning positions to adjusting processes based on your insights.

• Provide remote support for customer systems, including diagnosis, problem-solving, and guidance on technical questions.

• Proactively assess processes to identify potential issues early and collaborate with Product Development and Solution Engineering – your feedback is crucial to making future systems even better.

Your Profile

What You Bring:

• Technical Expertise: Education in automation technology, e.g., as a mechatronics technician, electronics technician, mechatronics engineer, or a comparable qualification.

• Experience and Passion: Initial experience in commissioning or maintaining automation solutions or similar technologies – and a genuine enthusiasm for innovative technical challenges.

• Mobility and Customer Focus: You hold a valid driver’s license, enjoy traveling – approx. 70% across Germany – and love supporting customers on-site. You ensure our systems run reliably, understand customer needs, and actively contribute to successful projects.

• Structured Working Style: Precise documentation and clear communication come naturally to you.

• Team Spirit and Problem-Solving Skills: You enjoy collaborating with different departments and finding pragmatic solutions that comply with standards or set new benchmarks.

• Language Skills: Excellent German and good English skills complete your profile.

Why us?

• Join us in shaping the future of software-defined modular robotics and pioneering solutions to the skilled labor shortage in industry.

• Work on versatile, responsible, and independent tasks in a dynamic startup environment.

• Benefit from flat hierarchies and an open, direct feedback culture, including 360° development feedback aimed at your holistic professional growth.

• Train nationwide at over 7,200 partner studios for just €30 per month with your subsidized Wellpass membership.

• Enjoy regular team events (Game Nights, Ski Trips, and much more) – teamwork makes the dream work!

Do you share our passion for modern robotics and want to play a key role in ensuring our systems run reliably at customer sites? As part of our Service Team, you are crucial in making sure customers experience our technology as powerful, reliable, and scalable – encouraging them to consider future systems from us. Your hands-on work on-site or remotely, combined with your technical expertise, makes all the difference – and it’s exactly why your contributions are valued and recognized.