Senior Product Manager - On-Demand Mobility

Wunder Mobility GmbH; Hamburg; Hybrid; Vertraulich; Vollzeit

Zusammenfassung

A dynamic shared mobility company based in Hamburg is looking for a Senior Product Manager to lead the strategy and roadmap for their on-demand operations. You'll be responsible for improving trip success rates and fleet availability while working closely with engineering, design, and operations teams. This role offers the chance to impact real-time shared mobility at scale and includes benefits like flexible vacation policies and a hybrid work model.

Leistungen

25 days paid vacation

Unlimited unpaid vacation

30-day workation

Hybrid work model

Qualifikationen

• Senior PM experience managing user and operations workflows.
• Ability to define success metrics and make data-driven decisions.
• Strong communication with various teams including engineering and design.

Aufgaben

• Own vision, strategy, and roadmap for on-demand trips.
• Run continuous discovery with operators for problem validation.
• Iterate post-launch using analytics to reduce operational issues.

Kenntnisse

B2B or B2B2C SaaS experience

Discovery and data fluency

Clear written and verbal communication

Experience with real time products

Jobbeschreibung

Wunder Mobility powers shared mobility operators at scale: 20M+ trips per year, 50M+ daily API calls, hundreds of cities. Trusted by operators like Forest, GreenMobility, and JOCO. We are hiring a Senior Product Manager to own our core real‑time On‑Demand domain. Your work will increase trip success and utilization and make sure vehicles are rentable when and where they’re needed. You will be measured on adoption, availability, and business impact.

Tasks

• Own the vision, strategy, and roadmap for on‑demand trips and operational availability, including fleet availability, ride volume, rental lifecycle, operator workflows, and our States and Tasks system
• Run continuous discovery with operators, field ops, and support to validate the highest leverage problems across user app and operator workflows
• Write clear specs and drive tight delivery with engineering and design, including rollout plans, enablement, and documentation to drive adoption
• Iterate post launch using product analytics and operational data, and close the loop with ops to reduce toil and incidents
• Define a KPI tree and a weekly operating cadence with Engineering and Customer Success

What success looks like

90 days

• Baseline core KPIs for user flows and operations. Ship one measurable improvement to trip success or time to unlock, and one improvement to availability or task SLA
• Establish a monthly operator discovery cadence and publish a problem backlog
• Define the domain KPI tree and weekly operating cadence with Engineering and Customer Success

6 months

• Improve trip success rate and reduce time to unlock in target markets. Drive adoption of a new or reworked flow with clear activation criteria
• Increase fleet availability and reduce out-of-service time by addressing top causes such as battery, maintenance, relocations, and device issues. Cut operational toil on top of one or two workflows
• Publish a 12-month strategy with quantified bets and guardrails for both user and ops sides

Core KPIs

• Trip success rate
• Time to unlock
• Fleet availability as a rentable share of the fleet
• Adoption of shipped changes across users and operators

Requirements

• Senior PM experience in B2B or B2B2C SaaS with end to end ownership across user and operations workflows
• Strong discovery and data fluency. You define success metrics and make evidence based tradeoffs
• Clear written and verbal communication with engineering, design, operations, and customer teams
• Experience with real time or operationally complex products is a strong plus

Benefits

• Ownership of a mission critical domain with clear success measures and high visibility
• Direct operator impact at scale across many markets
• 25 days paid vacation and unlimited unpaid vacation
• 30 day workation. Work from anywhere in the world once per year
• Hybrid model. 3 days (Monday, Wednesday, Thursday) in our Hamburg office and 2 days remote
• Travel for team workshops and operator sessions as needed

Ready to lead the backbone of real time shared mobility and scale on demand availability for millions of trips? Apply now.