(Senior) IT Solution Manager (m/f/d) - Limited to 2 years

MSD; Unterschleißheim; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading biopharmaceutical company located in Unterschleißheim seeks a (Senior) IT Solution Manager to drive digital transformation and ensure IT systems' stability. You will manage projects, optimize IT services, and develop tailored solutions to enhance business processes. Required skills include experience in IT infrastructure, project management, and fluency in German and English. This full-time position offers a hybrid work arrangement, aiming to save and improve lives around the world.

Qualifikationen

• At least 5 years of professional experience in IT or service environment.
• Experience in IT infrastructure and system management with a strong hands-on mentality.
• Fluent in German and English, strong communication and problem-solving skills.

Aufgaben

• Ensure IT systems run stably and meet all regulatory requirements.
• Responsible for IT initiatives from concept phase to successful implementation.
• Build strong relationships for sustainable IT development and drive digital transformation.

Kenntnisse

Accountability

Availability Management

Business Processes

IT Project Implementation

Change Controls

Problem Management

Project Management

Digital Transformation

Jobbeschreibung

Job Description

Are you passionate about driving digital transformation and ensuring the stability of IT systems? Join our company, where we aspire to be the premier research-intensive biopharmaceutical company. We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. As a (Senior) IT Solution Manager, you will play a crucial role in managing IT infrastructure, leading projects, and fostering strategic partnerships to support our mission of saving and improving lives around the world. The position is full-time at our location in Unterschleißheim and limited to 2 years.

Responsibilities

• Ensure that IT systems run stably and meet all regulatory requirements.
• Responsible for IT initiatives from the concept phase to successful implementation and ensure continuous optimization of IT services.
• Analyze business processes and develop tailored IT solutions that are efficiently implemented.
• Build strong relationships with global and local platforms and promote collaboration for sustainable IT development.
• Contribute ideas, propose innovative solutions, and help drive the digital transformation of the production site.

Qualifications

• Experience in IT infrastructure and system management with a strong hands‑on mentality.
• At least 5 years of professional experience in the IT or service environment, ideally in the life sciences industry or a production environment.
• Solid knowledge in project management and service management (ITIL Foundation certification is an advantage).
• Fluent German and English skills.
• Responsibility, independent working style, and strong communication and problem‑solving skills.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Required Skills

• Accountability
• Accountability
• Availability Management
• Business Processes
• Business Process Modeling
• Business Process Re‑Engineering (BPR)
• Change Controls
• Computer Technical Support
• Customer Experience Management
• Digital Transformation
• Incident Management
• Information Technology (IT) Infrastructure
• Information Technology (IT) Services
• Information Technology (IT) Support Services
• IT Performance Management
• IT Project Implementation
• Management System Development
• Problem Management
• Project Management
• Quality Assurance (QA)
• Regulatory Requirements
• Service Delivery
• Services Management
• SLA Management
• Software Configurations {+ 1 more}

Preferred Skills

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Project Temps (Fixed Term)

Relocation

No relocation

VISA Sponsorship

No

Travel Requirements

No Travel Required

Flexible Work Arrangements

Hybrid

Shift

Not Indicated

Valid Driving License

No

Hazardous Material(s)

N/A

Job Posting End Date

01/2/2026

*A job posting is effective until 11:59:59PM on the day before the listed job posting end date. Please ensure you apply to a job posting no later than the day before the job posting end date.