Roles in German / Lisboa

Cross Border Talents; Stuttgart; Vor Ort; EUR 100.000 - 125.000; Vollzeit

Zusammenfassung

A leading e-commerce support company is looking for motivated Customer Service Specialists fluent in German and English. The role involves providing excellent support to customers in a dynamic team in Lisbon, with responsibilities including handling inquiries via phone, chat, and email. Candidates must have C2 level German and B2 level English, showcasing great communication and problem-solving skills. Enjoy competitive perks like a welcome bonus, meal allowance, and health insurance from day one.

Leistungen

Welcome bonus of 3000 euro

Meal allowance of 7.23 euro per day

Transport allowance of 20 euro per month

Health insurance from day one

Qualifikationen

• Native or near-native German speaking skills.
• Good command of English for communication.
• Ability to troubleshoot and handle customer inquiries effectively.

Aufgaben

• Provide customer support in German via phone, chat, and email.
• Handle inquiries professionally and empathetically.
• Troubleshoot customer issues and solve problems promptly.
• Ensure customer satisfaction with every interaction.

Kenntnisse

German at C2 level

English at B2 level

Great communication skills

Jobbeschreibung

Are you ready to put your German at C2 level and English at B2 level skills to work all while enjoying the sunny vibes of Lisbon? Were on the hunt for motivated and solution-driven Customer Service Specialists to join a buzzing e-commerce support team right in the heart of this vibrant city.

Your mission, should you choose to accept it:

Work on-site with rotating shifts, delivering top-notch support to German-speaking customers in a fast-paced, exciting e-commerce world.

Your schedule:

• Monday to Sunday
• 07:0023:00 (rotating shifts, so you get variety!)
• 2 rotating days off each week (because rest matters)
• And hey, maybe one day 24/7 shifts but well keep you posted!

What's in it for you?

• A welcome bonus of 3000 euro (hello, extra cash!)
• Meal allowance of 7.23 euro per day because good food = good mood
• Transport allowance of 20 euro per month to keep you moving
• Health insurance from day one (small monthly contribution, then its free after 6 months weve got you covered!)

What you'll be doing:

• Providing awesome customer support in German via phone, chat, and email
• Handling every question with professionalism and a dash of empathy
• Troubleshooting like a pro and solving problems fast
• Making sure every customer walks away happy because youre that good!

What we're looking for:

• German at C2 level
• English at B2 level
• Ready and able to work on-site in Lisbon
• Great communication skills and a lets get it done attitude

If youre ready to dive into the fast-paced world of e-commerce and live your best life in Lisbon, hit apply now your next great adventure is waiting!