Robotics Application & Technical Support Engineer (m/f/d) Location: Baden-Württemberg, Job Type[...]

NACHI EUROPE GMBH; Stuttgart; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading robotics manufacturer in Germany is seeking a Technical Support Specialist to provide support for customers and partners, including programming assistance and troubleshooting. The ideal candidate has completed education in mechatronics or a related field, possesses solid programming skills in robot controls, and has a willingness to travel. The position offers a secure full-time role with competitive salary, benefits, and opportunities for growth.

Leistungen

13 monthly salaries

Holiday pay

Supplementary health insurance

Company car for private use

30 days annual leave

Qualifikationen

• Completed education in mechatronics, electrical engineering, or automation engineering.
• Solid programming skills in robot controls and PLCs.
• Willingness to travel within Germany and occasionally across Europe.

Aufgaben

• Provide technical support for customers and partners.
• Perform maintenance and servicing activities in Germany and across Europe.
• Conduct internal and external training sessions.

Kenntnisse

Programming skills in robot controls

Installation and project experience

Electrical knowledge

Mechanical knowledge

Good command of German

Good command of English

Ausbildung

Completed education in mechatronics or related field

Jobbeschreibung

Your mission

Provide technical support for customers and partners, including programming assistance, electrical and mechanical troubleshooting, repair and commissioning. Support national and international projects from installation to ramp‑up. Perform maintenance, installation and servicing activities in Germany and occasionally across Europe. Create and run offline simulations to support project planning and optimisation. Conduct internal and external training sessions and prepare training materials and quick‑start guides. Execute equipment testing and technical experiments to validate performance and applications. Take responsibility for the technical design, set‑up and maintenance of the Technical Centre. Clarify technical topics and drive product improvements with our Japanese colleagues and the Product Manager, sharing findings with subsidiaries. Join customer, prospect and distributor visits across Europe with the sales team. Build and maintain a strong service and support network. Support and participate in trade fairs and exhibitions in Germany and abroad.

Your profile

• Completed education in mechatronics, electrical engineering, automation engineering or a related field (technician, or any degree).
• Solid programming skills in robot controls and PLCs. Installation and project experience in setting up and commissioning robotics systems. Robotic simulation experience is advantageous. Strong electrical, mechanical and pneumatic knowledge. Good command of German and English (spoken and written). Willingness to travel within Germany and occasionally across Europe, including overnight stays.
• Beginners welcome!

Why us?

We offer the opportunity to represent a Japanese premium robotics manufacturer in the DACH market. A secure, permanent full‑time position in a strong and supportive team. High level of autonomy, creative freedom, and room to grow. A dynamic role with new challenges every day. 13 monthly salaries + holiday pay + supplementary health insurance. A company car, also for private use. 30 days of annual leave.

About Us

The German subsidiary of the Japanese technology company NACHI‑FUJIKOSHI has been around for over 50 years. More than 80 engineers, technicians, tradesmen, and sales personnel at NACHI Europe GmbH serve potential and existing clients in Germany and in practically all European countries. The NACHI product range includes metal‑cutting tools, roller bearings, hydraulic equipment & systems, industrial robots, and machine tools.