Logistics Coordinator

Plasmidsaurus; Deutschland; Remote; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading biotech company is seeking a Logistics Coordinator to optimize DNA sample movement across locations. You will enhance the dropbox network, resolve shipping challenges, and manage operational efficiency. This role requires solid logistics management experience and strong problem-solving skills. Join us to make an impact in next-generation DNA sequencing logistics.

Qualifikationen

• Experience in logistics management with a focus on DNA samples preferred.
• Strong problem-solving skills for addressing shipping challenges.
• Ability to analyze logistics data for operational efficiency.

Aufgaben

• Expand the network of dropboxes at various locations globally.
• Track shipments and resolve delivery issues efficiently.
• Drive supply chain continuity and optimize logistics operations.

Kenntnisse

Logistics management

Problem-solving

Data analysis

Customer service

Jobbeschreibung

We are seeking a Logistics Coordinator to oversee and optimize the movement of DNA samples from customers to our labs across the Eastern Coast of the United States. In this role, you will be based out of our Louisville, Kentucky lab, and you will take ownership of regional logistics strategy—scaling and optimizing our dropbox network, proactively resolving high-priority shipping challenges, and leading relationships with some of our most important partner couriers. You will have a key role in negotiating rates, refining operational processes, and driving efficiency across the supply chain. This is an opportunity for an experienced last mile logistics professional to have a direct and measurable impact on the speed, reliability, and scalability of operations that power next-generation DNA sequencing.

What You’ll Do

• Expand our network of dropboxes

  • Assist in the implementation, maintenance, and scheduling of Plasmidsaurus' dropboxes at biotech hubs, universities, and research centers globally.

  • Work with new customers who have requested local DNA sample pickup to provide them with a dropbox and activate it.

  • Work with customer and facility contacts to gather necessary details and access permissions for dropboxes (dropbox pickup schedule, building hours, access cards, security protocols, etc.).

  • Collaborate with the revenue team to design and execute regional strategies for expanding and optimizing dropbox and courier networks

• Track shipments and resolve delivery issues

  • Use internal tracking systems to monitor UPS shipments, and proactively address any delays, contacting couriers and/or dropbox contacts when needed

  • Monitor the logistics support inbox and respond promptly to customer inquiries about shipping issues, missed pickups, and general logistics questions.

  • Serve as a liaison between customers, labs, couriers, and internal teams to ensure smooth operations.

  • Communicate with customers regarding delays, missed pickups, and shipping concerns.

• Drive supply chain and operational efficiency

  • Harness logistics data to fine-tune our network for maximum speed and efficiency.

  • Develop and implement data-driven pricing models to strengthen leverage in courier negotiations and optimize long-term cost structures.

  • Drive supply chain continuity by proactively managing inventory levels and ensuring dropboxes and materials are optimally distributed across key locations.

  • Work with the design team to contribute to dropbox redesign and distribution projects

  • Contribute to process improvements in shipping, receiving, and sample management.