Liquid and Powder Technologies Service Process Excellence Leader (m / f / d)

GEA; Duisburg; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading industrial company in Duisburg is seeking an experienced professional to establish and drive process governance within their LPT Service landscape. The ideal candidate will have over 5 years of experience in LEAN and Six Sigma initiatives, along with strong leadership skills and a results-oriented mindset. Responsibilities include streamlining service processes, promoting Lean methodologies, and driving continuous improvement. Fluent English is required and travel may be necessary.

Qualifikationen

• 5+ years of experience in LEAN / Six Sigma initiatives in an industrial environment.
• Experience in managing change effectively.
• Strong results-oriented mindset.

Aufgaben

• Establish a structured process governance framework.
• Drive documentation and harmonization of LPT Service processes.
• Promote Lean Service System principles within teams.

Kenntnisse

LEAN / Six Sigma initiatives

Change management

Analytical skills

Organizational skills

Fluent in English

Ausbildung

Bachelor's degree in business or a related field

Jobbeschreibung

Responsibilities

You will establish a structured process governance framework, ensuring operational excellence, transparency, and knowledge-sharing across our LPT Service landscape.

This position will be based in Europe, with the exact location to be determined.

Key Responsibilities

• Drive the documentation, streamlining, and harmonization of LPT Service processes globally.
• Design, implement, and drive the adoption of new standards and processes, including change management, documentation & governance, and training programs.
• Identify and integrate local best practices from LPT or other divisions to improve related processes.
• Collaborate with the IT team to identify opportunities for automation and digital transformation of service processes, enhance existing tools, and assess new technologies.
• Represent LPT Service within the global Business Process Management (BPM) community, ensuring alignment with the overall GEA process landscape.
• Work closely with the LPT Customer Experience Transformation Leader to ensure service processes are optimized for customer success.
• Promote Lean Service System principles by incorporating a LEAN approach into your work.
• Foster a Lean and Six Sigma culture by training and coaching teams on Lean methodologies, tools, and techniques to drive continuous improvement.
• Develop a Lean Learning Path within LPT Service in collaboration with the LPT Academy, providing employees with training in continuous improvement and Lean Service System best practices.

Your Profile / Qualifications

Requirements :

• 5+ years of experience in LEAN / Six Sigma initiatives and driving continuous improvement in an industrial business environment (LEAN / Six Sigma Black Belt preferred)
• Bachelor's degree in business or a related field.
• Strong leadership skills, including experience in managing change.
• Results-oriented mindset with strong analytical and organizational skills.
• Willingness to travel domestically and internationally as required.
• Fluent in English, with excellent written and verbal communication skills.