Junior Account Manager - Portuguese-speaking (f/m/d)

think-cell Software; Berlin; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A software company based in Berlin is seeking a Junior Account Manager who speaks Portuguese to support and grow their customer base in Portugal and Brazil. You will partner with Account Managers to deliver product training and ensure customer satisfaction. Ideal candidates have experience in account management and excellent communication skills in both Portuguese and English. This role requires in-office presence at least 4 days a week.

Qualifikationen

• 1–3 years of experience in account management or customer-facing roles.
• Experience with CRM systems like Salesforce.
• Strong presentation skills.

Aufgaben

• Support and grow a portfolio of customers in Portugal and Brazil.
• Independently manage selected accounts and ensure customer satisfaction.
• Deliver onboarding and training sessions for product usage.

Kenntnisse

Account management skills

Communication skills in Portuguese and English

Knowledge of Brazilian business culture

Customer success experience

Tools

Salesforce

Jobbeschreibung

Berlin

Junior Account Manager (Portuguese-speaking) - Join Our Innovative Team at think-cell Software

Our Story

At think‑cell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.

What You Will Do

As a Junior Account Manager for Portugal and Brazil, you will partner closely with an experienced Account Manager to support, retain, and grow our customer base in these key markets. You will independently manage selected accounts, deliver impactful onboarding and training sessions, and contribute to expanding our footprint across mid‑market and enterprise customers.

Key Responsibilities:

• Support and grow a portfolio of mid‑market and enterprise customers in Portugal and Brazil
• Independently manage selected accounts, ensuring strong engagement, adoption, and satisfaction
• Deliver onboarding, product demos, and training workshops to drive deeper feature usage
• Proactively prospect into new departments or teams within existing customers to expand revenue
• Serve as the main point of contact for day‑to‑day customer questions and guidance
• Monitor customer health metrics, identifying risks and opportunities early
• Collaborate cross‑functionally to ensure smooth, value‑driven customer experiences
• Maintain accurate records, insights, and activities in CRM tools like Salesforce

This role can be based on our Berlin or Munich office and requires in‑office presence at least 4 days a week.

You will be great for this position if you have

• 1–3 years of experience in account management, customer success, sales, or another customer‑facing role
• Previous exposure to quota‑carrying or target‑related responsibilities
• Strong understanding of Brazilian business culture
• Excellent communication and presentation skills in Portuguese and English
• Confidence in leading training sessions, product demos, and onboarding calls
• A proactive, structured working style with the ability to prioritize effectively
• Experience with CRM systems like Salesforce; SaaS experience is a plus
• Curiosity, accountability, and enthusiasm for learning the think‑cell product deeply

Our Values

As part of our team, you will embody and help shape the following principles that define us:

• Forward Thinking: We embrace change and challenge the status quo.
• Ownership: We take pride in our work and learn from our mistakes.
• Unified Team: We foster collaboration, respect, and integrity.
• Strive for Excellence: We set ambitious goals and pursue quality.

Why is think‑cell the right place for you?

We empower over 1.2 million users across 30,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 150 people, committed to innovation and excellence.

Think‑cell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!