IT-Support Specialist (m/f/d)

P36; Bad Hersfeld; Hybrid; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A growing company in Bad Hersfeld seeks an IT service manager passionate about improving and evolving IT services. You will leverage AI to enhance service efficiency, drive innovation, and optimize processes while ensuring compliance and quality standards. Flexible hybrid work options available.

Leistungen

Flexible hours

Attractive compensation

Retirement plans

Disability insurance

Ergonomic workspace

Qualifikationen

• Experience with IT service management tools and frameworks (e.g., ITIL).
• Good command of German and English.
• Proactive and solution-oriented with a strong sense of organization.

Aufgaben

• Identify potential problems and implement proactive measures.
• Drive innovation by integrating AI tools into daily work.
• Analyze IT service performance and optimize processes.

Kenntnisse

IT infrastructure

IT service management

Problem solving

Organization

Communication

Curiosity about AI

Jobbeschreibung

This is what we have in store for you:

• We listen to your feedback, and you’ll have a direct influence on shaping your future and the future of p36.
• A secure, permanent position with a 38-hour workweek in an innovative and constantly growing environment.
• Hybrid work options with flexible hours and attractive compensation that rewards exceptional performance.
• A family-friendly company with an excellent work-life balance, a contribution to retirement plans, and disability insurance.
• An extraordinary team spirit that combines professionalism with fun. We live and breatheNew Work.
• An ergonomic workspace with hardware tailored to your needs, plus drinks, snacks, and plenty of parking spaces.
• And much more...

Your profile:

• You’re IT-savvy: You’re highly skilled in IT infrastructure, systems, and applications.
• You’re proactive: You identify problems and optimization opportunities before others and take initiative.
• You have experience: IT service management tools and frameworks (e.g., ITIL) are second nature to you.
• You’re solution-oriented: You tackle problems in a structured and sustainable way.
• You’re organized: You manage your time effectively and set clear priorities.
• You’re a communicator: You have a very good command of German and English and explain technical topics clearly - whether for IT professionals or laypeople.
• You’re curious about AI: You’re eager to explore new technologies and integrate AI tools into your daily work to drive continuous improvement.

You want to know more about the daily work in this position and what it's like to work at p36?

Are you passionate? Then apply now!

Do you have questions about the application process? Feel free to reach out to Michelle by phone at [phone], via email, or connect on LinkedIn.

Your job:

Do you love not just keeping IT services running but actively improving and evolving them?
Do you spot challenges before they arise and find smart solutions before anyone even asks?
Do you want to leverage the power of AI to take IT services to the next level?
Thenyou’reexactly who we’re looking for!

• You’re always one step ahead: You identify potential problems and optimization opportunities before they become visible and implement proactive measures.
• You drive innovation: With our AI-first strategy, you integrate AI tools into your daily work and develop smart solutions to make IT management more efficient.
• You optimize processes: You analyze IT service performance, introduce improvements, and implement best practices.
• You’re the central point of contact: You take responsibility for incidents, problems, and service requests – but your goal is to minimize them through smart processes and proactive action.
• You take ownership: From onboarding new colleagues to managing software licenses, you ensure everything runs smoothly.
• You ensure quality: Whether it’s compliance, security standards, or documentation – you make sure we’re always on the safe side.

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Your work environment:

Your mission: