IT-Support | Helpdesk Specialist (f / m / x)

HENN; München; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A design-oriented company in Munich is seeking an IT-Support | Helpdesk Specialist to assist with IT-related inquiries, particularly concerning Microsoft Office, hardware, and mobile devices. Ideal candidates should have completed training in IT and be proficient in German, with a service-oriented working style. The company offers extensive development opportunities, a flexible work-life balance, and various perks to enhance employee satisfaction.

Leistungen

30 days annual leave

Language courses

Flexible working time models

Coffee culture

Multi-Day Office Trip

Regular socializing events

Qualifikationen

• Completed training in IT or comparable qualification.
• Proficient in MS Windows and the Office suite.
• First experience in IT support and error analysis.
• Service-oriented and independent working style.
• Ideally some practical experience in 1st or 2nd level support.
• Fluency in German, both spoken and written.

Aufgaben

• Support with all IT-related questions.
• Setting up and configuring PCs and mobile devices.
• Remote support for error analysis and resolution.
• Maintenance and documentation of the knowledge database.
• Support in the implementation of new IT solutions.

Kenntnisse

Proficient in MS Windows

MS Office Suite

First experience in IT support

Service-oriented working style

Fluency in German

Basic English language skills

Ausbildung

Completed training in IT or comparable qualification

Jobbeschreibung

Are you looking for exciting tasks in a design-oriented company that offers you stability and structure? Do you want to contribute your creativity and personality? Then you'll be a great fit for us!

The use of state-of-the-art technologies and with our expertise across all service phases according to HOAI and the use of state-of-the-art technologies, we create innovative and high-quality solutions. Our long-standing success and strong team spirit are based on an open culture and the knowledge and commitment of our employees.

Become part of our team as an IT-Support | Helpdesk Specialist (m / f / x) - we look forward to your application!

You can expect the following

• Support with all IT-related questions, particularly regarding Microsoft Office, PC hardware, multifunction devices / printers, mobile devices, and video conferencing systems
• Setting up and configuring PCs and mobile devices
• Remote support for analyzing and resolving errors and disruptions
• Maintenance and documentation of the knowledge database
• Support with the implementation of new IT solutions

You bring along

• Completed training in the IT field or comparable qualification
• Proficient in MS Windows and the Office suite
• First experience in IT support and error analysis
• Service-oriented and independent working style
• Ideally some practical experience in the field of 1st or 2nd level support
• Fluency in German, both spoken and written and basic language skills in English

We offer

• Development opportunities | Support for your personal and professional development
• Language courses | Financial support for German and English courses to support your career
• Vacation | 30 days annual leave and a rest between Christmas and New Year
• Deferred Compensation | Support for your financial security
• Coffee culture | Enjoy first-class coffee from our in-house CoffeeBar every day
• Work-life balance | Flexible, family-friendly working time models for a balanced lifestyle
• Events | Multi-Day Office Trip, regular FriYAY evenings for socializing and joint activities
• Location | Central office in Munich (Maxvorstadt)

We’re eager to get to know you! Please submit your application via our recruitment portal.