IT Support Engineer (mfx)

Scalable GmbH; Remote; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading Fintech startup is seeking an experienced IT support specialist to manage hardware, infrastructure, and service requests. This role involves delivering high-quality support with a focus on sensitive data, while also contributing to IT projects and processes. The ideal candidate is fluent in German and English and has a completed degree in IT or computer science. Opportunities to work remotely within Germany are available, along with attractive benefits and a dynamic work environment.

Leistungen

Flexible vacation policy

50% contribution to Deutschland Jobticket

Free German language classes

In-house career development sessions

Qualifikationen

• Experience in the setup and maintenance of IT hardware.
• Ability to manage accounts and access rights efficiently.
• Strong focus on quality and responsibility handling sensitive data.

Aufgaben

• Setup and maintain hardware including laptops and printers.
• Administer local infrastructure including MacOS and Windows.
• Develop IT processes and infrastructure projects.

Kenntnisse

Fluent in German

Fluent in English

1st and 2nd level IT support experience

Proactive and solution-oriented

Strong service orientation

Ausbildung

Completed studies in computer science or IT training

Tools

Okta

VMWare Workspace One

Jobbeschreibung

Responsibilities

• Setup configuration and maintenance of laptops printers conference room equipment and other hardware
• Administration of local infrastructure - MacOS Windows Cisco Infrastructure (Access Points Routers)
• Management of accounts and access rights (Google workspace VPN access etc.)
• Further development of the IT infrastructure and IT processes for a rapidly growing company and implementation of IT infrastructure projects
• Development and establishment of a centralized identification and authentication platform
• Handling of complex service requests for your colleague in the context of 1st and 2nd level support
• Creation of technical documentation and reports
• Hardware selection and management

Qualifications

• Successfully completed studies in computer science or training in the field of IT (specialist information technology system integration or similar)
• Experience in 1st and 2nd level IT support
• High sense of responsibility in dealing with sensitive data
• Strong service orientation and high quality awareness
• Proactive independent and solution-oriented way of working
• Fluent in German and English
• Experience with identity and access management solutions (e.g. Okta) as well as endpoint management solutions (e.g. VMWare Workspace One) is a plus

Additional Information

• Be part of one of the fastest-growing and most visible Fintech startups in Europe creating innovative services that have a substantial impact on the lives of our customers
• Work with an international diverse inclusive and ever-growing team that loves creating the best products for our clients
• Work from our centrally located offices in the heart of Munich or Berlin nestled in lively neighborhoods filled with vibrant restaurants cozy cafés and a wide range of convenient amenities or choose to work remotely within Germany (if eligible for the job)
• Be productive with the latest hardware and tools
• Learn and grow by joining our in-house knowledge sharing or career development sessions and spending your individual Education Budget
• Learn and experience German culture first hand by joining our free German language classes
• International relocation support is provided if required
• Flexible vacation policy and the opportunity to work from abroad
• Benefit from an attractive compensation package and from the company pension scheme
• Monthly contribution of 50% for the Deutschland Jobticket
• Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capitals PRIME Broker
• Enjoy flexible and discounted sports activities with Urban Sports Club

#LI-Hybrid

Remote Work: No

Employment Type: Full-time

Key Skills

Engineering Support,Law Enforcement,ABB,Information Security,Adobe Dreamweaver,Data Analysis

Department / Functional Area: Engineering

Experience: years

Vacancy: 1