IT-Operator (f/m/d) 1st and 2nd Level Support

Whu; Düsseldorf; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading educational institution in Düsseldorf is seeking an IT Support Specialist to serve as a contact person for user and infrastructure support. The role involves the installation of workstations and cooperation with teams in Düsseldorf and Vallendar. Ideal candidates should have technical vocational training and excellent knowledge of Microsoft systems. This position offers a flexible working environment, skill development opportunities, and various employee benefits including eco-friendly mobility offers.

Leistungen

Attractive skill development and training options

Flexible working time models

Home office

Exclusive company-sponsored social benefits

Ecofriendly mobility offers

Various fitness and health activities

Smartphone for private use

Powerful notebook

Good traffic connections

Qualifikationen

• Completed technical vocational training with a good degree or extensive professional experience.
• Very good knowledge of Microsoft operating systems.
• Willingness to learn new topics.
• Independent, structured and autonomous way of working with high reliability.

Aufgaben

• Contact person (f/m/d) for IT support.
• Installation and setup of workstations.
• Support of the infrastructure.
• Technical support for user problems.
• Close cooperation with teams in Düsseldorf and Vallendar.

Kenntnisse

Technical vocational training

Very good knowledge of Microsoft operating systems

Basic knowledge of macOS, iOS, Android

Very good communication skills in German

Very good communication skills in English

Service orientation

Ability to work in a team

Ausbildung

Completed technical vocational training with a good degree

Jobbeschreibung

General information

Your mission

• Contact person (f/m/d) for IT support
• Installation and setup of workstations
• Support of the infrastructure
• Technical support for user problems
• Close cooperation with the Campus Management Team in Düsseldorf and the IT Team in Vallendar
• A cross-site assignment is possible

Your profile

• Completed technical vocational training with a good degree or extensive professional experience in line with the job profile
• Very good knowledge of Microsoft operating systems
• Basic knowledge of macOS, iOS, Android
• Willingness to learn new topics
• Very good communication skills in German and English language
• Independent, structured and autonomous way of working with a high degree of reliability, service orientation and ability to work in a team
• Willingness to work flexible hours

What we offer

• A stimulating international working environment
• An open-minded, supportive, and motivated team
• Opportunities to actively contribute to the school’s development
• Flat hierarchies and fast decision-making processes
• Attractive skill development and training options
• Flexible working time models, and home office
• Exclusive company-sponsored social benefits
• Ecofriendly mobility offers (e.g., JobTicket, JobRad, e-mobility)
• Various fitness and health activities
• Smartphone, also for private use, and powerful notebook
• Good traffic connections (bus, train, bike and car)

Contact

For questions please contact:
Alexander Werle
Director IT
email: [e-mail]