IT Infrastructure Engineer I/II
Location: Rolla, MO
Job Id: 2075
Brewer Science, Inc. is a major innovator of high-technology solutions for the semiconductor / microelectronics markets. We are currently seeking a purpose-driven candidate with an ownership mentality to fill an open position as a IT Infrastructure Engineer (Level I or II). This position will be located in Rolla, MO.
Summary
IT Infrastructure Engineers aid in the design, installation, monitoring, security, support, and maintenance of the company’s infrastructure services and End Points. This includes both on-premises and cloud and covers all aspects of foundational IT services: computers, servers, storage, backups, networks, and security, utilizing both real and virtual servers, storage, and network resources.
Responsibilities
IT Infrastructure Engineer I
- Perform and document procedures for hardware and software setup, installation, upgrades, maintenance, and repair of systems under the IT department's control.
- Assist in inventory management for IT related devices, organization of IT storage areas, and electronic recycling.
- Responsible for iOS and Android device configurations, troubleshooting, and utilizing the mobile device management system.
- Participate in deployment, configuration, and maintenance of IT Infrastructure, including servers, network, and storage.
- Responsible for timely and efficient management of service desk tickets and requests.
- Install, maintain, and support enterprise resources, including laptops, desktops, tablets, mobile phones, and other devices.
- Utilize diagnostic tools and reporting to analyze hardware and software needs and issues.
- Utilize tools and scripts to maintain security patches and software versions of end user devices and IT Infrastructure at appropriate levels.
- Under general supervision, answer, evaluate, and prioritize incoming requests for assistance from user experience problems with hardware, software, networking, and other computer-related technologies.
- Collaborate and work with the IT Enterprise Applications and IT Help desk to resolve advanced issues.
- Assist in the deployment and configuration of security solutions.
- Stay informed about emerging trends and threats in security and infrastructure.
IT Infrastructure Engineer II
- Same duties as IT Infrastructure Engineer I.
- Determine project needs, develop plans, and monitor progress.
- Independently answer, evaluate, and prioritize incoming requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. Investigate and resolve intermediate-level incidents related to infrastructure.
- Use and develop diagnostic tools and reports to proactively monitor hardware and software compliance, needs, and issues.
- Design and implement end point security policies and procedures.
- Conduct vulnerability assessments and recommend remediation actions.
- Collaborate with cross-functional teams to integrate security measures, infrastructure changes, and improvement.
- Provide mentorship and conduct training for lower-level engineers and technicians.
- Represent the team in cross-functional meetings and projects.
- Assist in the development of documentation and training materials.
- Take ownership of routine maintenance tasks and system upgrades for on-premises and cloud-based infrastructure.
- Assist in the design and implementation of disaster recovery plans and backup strategies.
- Participate in the evaluation and deployment of innovative technologies to enhance the infrastructure environment.
- Apply best practices for security of services via continual upgrades of software, firmware updates to hardware, security patching of services, and continual review of firewalls for subnets and perimeter services.
Education & Credentials
IT Infrastructure Engineer I
- Bachelor’s degree in computer science, computer engineering, information technology, or related field OR
- An equivalent combination of education and experience.
IT Infrastructure Engineer II
- Bachelor's degree in computer science, computer engineering, information technology, or related field and 2+ years of related experience OR
- Master’s degree in computer science, computer engineering, information technology, or related field OR
- An equivalent combination of education and experience.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.
Benefits
At Brewer Science, we are a Top Workplace, Certified Employee-Owned, Certified B Corp™, and GreenCircle Certified Zero Waste to Landfill. Eligible employees receive:
- Medical, dental, vision, life, long- and short-term disability, identity theft protection, and pet insurance.
- Paid leave, including community service leave, wellness breaks, and other special leave.
- Employee stock ownership, 401(k), and bonus plans.
- Educational assistance & employee assistance program.
Application Process
To apply for this position please complete the online application. This position is open until filled. Screening will begin immediately.
Equal Employment Opportunity - M/F/Disability/Veterans
Additional Information
All applicants: To request ADA accommodations or assistance with completing the application process, please contact (573) 364-0300. TTY users should call through Relay Missouri, 1-800-RELAY MO (1-800-735-2966).
Privacy Notice
Brewer Science is committed to protecting the privacy and security of your personal information.
FMLA
The Family Medical Leave Act (FMLA) requires covered employers to provide up to 12 weeks of leave to eligible employees for qualifying events. More information can be found on the Employee Rights and Responsibilities Under the Family Medical Leave Act notice.
Brewer Science uses E-Verify® to verify the employment eligibility of newly hired employees.