HR Generalist, Employee Relations

Jobtailor; Deutschland; Remote; EUR 52.000 - 71.000; Vollzeit

Zusammenfassung

Jobtailor is hiring an Employee Relations professional to provide hands-on ER support for the Mass Market South and Canada business units. You will coach leaders through complex workplace issues, conduct investigations, and develop action plans with HR leadership.

The role includes handling corrective actions, ensuring policy compliance, and updating Canada-specific HR processes. You will partner with HR and Legal to assess risk, drive compliant outcomes, and support organizational changes

Qualifikationen

• Strong knowledge of Canadian employment practices and provincial differences.
• Expertise in employee relations, investigations, performance management, corrective action, and employment separations.
• Excellent investigation, interviewing, documentation, and conflict-resolution skills.
• Strong judgment and discretion when managing sensitive employee matters.
• Ability to coach leaders through difficult and high-risk employee situations.
• Strong written and verbal communication skills.

Aufgaben

• Provide hands-on employee relations support across the Mass Market South and Canada business unit.
• Coach leaders through performance, conduct, attendance, conflict, policy violations, and other workplace concerns.
• Conduct objective and thorough workplace investigations, including interviews, fact gathering, documentation, analysis, and recommendations.
• Partner with leaders to develop action plans and ensure timely resolution of employee concerns.
• Support corrective action processes, including coaching, written warnings, performance improvement plans, and employment separations.
• Review and provide guidance on employee relations documentation.
• Identify employee relations trends and recommend proactive solutions to business and HR leadership.
• Maintain confidentiality and documentation throughout employee relations processes.
• Interpret and apply HR policies across the business unit.
• Support consistent company policy application while recognizing jurisdictional differences in Canada.
• Partner with HR leadership and Legal to evaluate employment risk and determine appropriate action.
• Support HR compliance initiatives, audits, policy updates, and new employment requirements.
• Assist with developing or updating Canadian-specific HR policies, processes, and manager resources.
• Provide general HR support across onboarding, transfers, leaves, accommodations, organizational changes, and offboarding.
• Partner with the HR manager on broader people initiatives and employee matters.
• Support organizational changes and business initiatives requiring employee relations expertise.
• Contribute to HR projects, process improvements, and initiatives improving employee experience and HR service effectiveness.

Kenntnisse

Employee Relations

Investigations

Performance Management

Corrective Action

Documentation

Policy Application

HR Compliance

Action Plans

Fact Gathering

Analysis

Coaching

Judgment

Discretion

Communication

Organizational Skills

Jobbeschreibung

• Provide hands-on employee relations support across the Mass Market South and Canada business unit
• Coach leaders through performance, conduct, attendance, conflict, policy violations, and other workplace concerns
• Conduct objective and thorough workplace investigations, including interviews, fact gathering, documentation, analysis, and recommendations
• Partner with leaders to develop action plans and ensure timely resolution of employee concerns
• Support corrective action processes, including coaching, written warnings, performance improvement plans, and employment separations
• Review and provide guidance on employee relations documentation
• Identify employee relations trends and recommend proactive solutions to business and HR leadership
• Maintain confidentiality and documentation throughout employee relations processes
• Interpret and apply HR policies across the business unit
• Support consistent company policy application while recognizing jurisdictional differences in Canada
• Partner with HR leadership and Legal to evaluate employment risk and determine appropriate action
• Support HR compliance initiatives, audits, policy updates, and new employment requirements
• Assist with developing or updating Canadian-specific HR policies, processes, and manager resources
• Provide general HR support across onboarding, transfers, leaves, accommodations, organizational changes, and offboarding
• Partner with the HR manager on broader people initiatives and employee matters
• Support organizational changes and business initiatives requiring employee relations expertise
• Contribute to HR projects, process improvements, and initiatives improving employee experience and HR service effectiveness

Requirements

• Strong knowledge of Canadian employment practices and employment standards, including provincial differences
• Demonstrated expertise in employee relations, investigations, performance management, corrective action, and employment separations
• Excellent investigation, interviewing, documentation, and conflict-resolution skills
• Strong judgment and discretion when managing sensitive employee matters
• Ability to coach leaders through difficult and high-risk employee situations
• Strong written and verbal communication skills
• Ability to communicate complex HR or employment requirements in practical business terms
• Ability to balance employee advocacy, business needs, policy, and organizational risk
• Strong organizational skills and ability to manage multiple employee relations matters simultaneously
• Ability to work independently and partner effectively with HR leadership, HR Compliance, and other HR functions
• Strong attention to detail and commitment to consistent and accurate documentation
• 1-3 years of progressive HR, Employee Relations, or HR Generalist experience
• Demonstrated professional experience supporting employees in Canada is required
• Experience conducting workplace investigations and managing complex employee relations matters
• Applicants must be authorized to work in the US on a full-time basis
• Current or future need for sponsorship is not supported or available

Core Competencies

Demonstrates expertise in Canadian employment practices and employee relations, including conducting investigations, performance management, and corrective action processes. Strong ability to coach leaders and manage sensitive employee matters while ensuring compliance with HR policies and documentation standards.

Highest-signal resume keywords

• Canadian Employment Practices
• Employee Relations Expertise
• Workplace Investigations
• Performance Management
• Conflict Resolution Skills

Hard Skills

• Employee Relations
• Investigations
• Performance Management
• Corrective Action
• Documentation
• Policy Application
• HR Compliance
• Action Plans
• Fact Gathering
• Analysis

Soft Skills

• Coaching
• Judgment
• Discretion
• Communication
• Organizational Skills

Industry Keywords

• HR Policies
• Employment Standards
• Employee Advocacy
• Organizational Change
• HR Generalist Experience