- Manage and coordinate onboarding and offboarding activities across multiple organizations
- Ensure completion of pre-employment, new hire, transfer, and separation requirements
- Partner with department leaders, payroll, benefits, IT, and other stakeholders to support the employee experience
- Maintain accurate and confidential HRIS employee records throughout the employee lifecycle
- Conduct exit interviews and provide trend analysis and recommendations
- Administer HR operational processes and monitor compliance with policies, procedures, and employment laws
- Track compliance requirements, employee acknowledgements, training completion, certifications, and HR action items
- Maintain personnel files and coordinate internal and external audits
- Serve as a point of contact for employee questions and HR-related inquiries
- Support employee relations matters, investigations, conflict resolution, documentation, corrective actions, performance improvement, and employee development
- Support employee engagement, recognition, and culture-building initiatives
- Coordinate leaves, accommodations, jury duty, military leave, workers' compensation claims, unemployment claims, and related documentation
- Liaise with third-party administrators, insurance carriers, government agencies, external vendors, the PEO, and benefits providers
- Assist with open enrollment communications and benefits education
- Develop and maintain HR dashboards, workforce reports, KPIs, executive reports, and presentations
- Analyze headcount, turnover, retention, onboarding, engagement, compliance, and other workforce metrics
- Use HRIS platforms, reporting systems, Excel, and vendor technology platforms to improve operational effectiveness
- Evaluate HR processes and develop standard operating procedures, workflows, and process documentation
- Support organizational initiatives, special projects, strategic HR initiatives, and continuous improvement
Requirements
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field, or equivalent professional experience
- Progressive experience in Human Resources, HR Operations, People Operations, HR Generalist, or related roles
- Experience managing onboarding, offboarding, compliance administration, employee relations support, and HR operations
- Strong proficiency in Microsoft Excel, including formulas, pivot tables, reporting, data analysis, and dashboard creation
- Experience working with HRIS systems, benefits platforms, applicant tracking systems, and other HR technologies
- Strong organizational, analytical, and project management skills
- Excellent verbal and written communication skills
- Ability to exercise sound judgment, maintain confidentiality, and manage sensitive information
- Ability to manage multiple priorities across multiple organizations in a fast-paced environment
- Experience supporting multi-entity, multi-location, or shared-services organizations
- Experience working with a Professional Employer Organization (PEO)
- Experience managing workers' compensation, unemployment claims, leave administration, and agency-related employment matters
- Experience building workforce analytics, dashboards, and executive reporting
- Working knowledge of federal and state employment laws and HR compliance requirements
- HRIC, SHRM, or equivalent HR certification preferred
- Authorization to work in the United States
Core Competencies
Demonstrates expertise in managing HR operations, including onboarding, offboarding, compliance administration, and employee relations. Proficient in utilizing HRIS systems and Microsoft Excel for data analysis, reporting, and dashboard creation while ensuring adherence to employment laws and organizational policies.
Highest-signal resume keywords
- HR Operations Management
- Onboarding And Offboarding
- Microsoft Excel Proficiency
- HRIS Systems Experience
- Employee Relations Support
ATS Optimization Keywords
Hard Skills
- Onboarding
- Offboarding
- Compliance Administration
- Data Analysis
- Dashboard Creation
- Workforce Analytics
- Project Management
- HRIS Platforms
- Benefits Administration
- Employment Law Knowledge
Soft Skills
- Organizational Skills
- Analytical Skills
- Verbal Communication
- Written Communication
- Judgment
Certifications & Qualifications
Industry Keywords
- Employee Experience
- Performance Improvement
- Employee Engagement
- Multi-Entity Organizations
- Professional Employer Organization
Tools & Technologies
- HRIS Systems
- Applicant Tracking Systems
- Benefits Platforms
- Reporting Systems
- Vendor Technology Platforms