Hollister Co. - Assistant Manager (m/w/d), Centro Oberhausen

Abercrombie and Fitch Co.; Oberhausen; Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

A global specialty retailer in Bavaria is seeking a customer-focused Supervisor to manage store operations and team performance. Candidates must possess a Bachelor’s Degree or supervisory experience and be fluent in both English and German. The role includes conducting staff training, delivering excellent customer service, and optimizing store efficiency. This position offers competitive benefits including bonuses, paid time off, and training opportunities.

Leistungen

Quarterly Stores Sales Bonus Program

Christmas bonus

Indefinite Contract

Paid time off

Merchandise discount

Training and development opportunities

Qualifikationen

• CEFR B2 Fluency in English and German required.
• Ability to thrive in a fast-paced environment.
• Drive to achieve results.

Aufgaben

• Deliver best-in-class customer service.
• Manage daily store operations including opening and closing routines.
• Oversee floorset updates and product knowledge.
• Lead recruiting, training, and engagement.

Kenntnisse

Problem-solving skills

Team building

Multitasking capability

Interest in fashion

Ausbildung

Bachelor’s Degree or one year of supervisory experience

Jobbeschreibung

Company Overview

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

What You'll Do

• Customer Experience: Deliver best-in-class customer service.
• Drive Sales: Analyze business, set goals, and execute to hit sales targets.
• OMNI Channel Fulfillment: Manage daily store operations including opening and closing routines.
• Store Presentation and Sales Floor Supervision: Oversee floorset updates, styling recommendations, and product knowledge.
• Store & Stockroom Operations: Optimize efficiency in all store processes.
• Staffing, Scheduling, and Payroll Management: Lead recruiting, training, and engagement.
• Training and Development: Coach staff to high performance.
• Communication: Maintain clear internal communication.
• Asset Protection: Safeguard store assets and ensure safety.

Qualifications

• Bachelor’s Degree OR one year of supervisory experience in a customer-facing role.
• CEFR B2 Fluency in English & German, required.
• Strong problem‑solving skills.
• Ability to thrive in a fast‑paced and challenging environment.
• Team building and self‑starter skills.
• Drive to achieve results and multitasking capability.
• Fashion interest and knowledge.

Benefits

• Quarterly Stores Sales Bonus Program
• Christmas bonus
• Indefinite Contract*
• Paid time off which can increase with position and seniority
• Merchandise discount
• Comp days and floating holiday
• Paid volunteer day per year
• Associate assistance program access to free mental and behavioral health counseling
• Headspace – leading science‑based mental health solution app
• Carrot – benefit designed to support your parenthood journey
• Proxalto – annual contribution to a private pension insurance
• Training and development opportunities for career advancement, promoting from within
• A global team of people who celebrate you for being YOU

*pending completion of six months probationary period

Abercrombie & Fitch Co. is an Equal Opportunity employer.