Head of Quality

L.E.A.SE. S.A.; Ralingen; Vor Ort; EUR 100.000 - 125.000; Vollzeit

Zusammenfassung

A leading industry company in Rheinland-Pfalz is seeking a Head of Quality to manage and improve the quality management system. Responsibilities include defining quality strategies, enhancing customer satisfaction, and ensuring compliance with ISO standards. The ideal candidate has a technical degree, experience in quality management, and proficiency in quality methods. The position offers a permanent contract with a start date as soon as possible.

Qualifikationen

• Proven experience in quality management within an industrial or technical environment.
• In-depth knowledge of ISO 9001 standards and audit procedures.
• Experience in change management and continuous improvement.

Aufgaben

• Define and execute quality strategy derived from business objectives.
• Manage Quality Management System, including ISO certification.
• Enhance customer satisfaction through proactive claim management.

Kenntnisse

Customer focus

Results-driven mindset

Quality methods (PDCA, FMEA, 8D, 5-Why)

Analytical skills

Communication skills

Ausbildung

Relevant technical degree

Jobbeschreibung

Head of Quality

Reference : Head / Qual / 494

Function :

As part of the management team, you are responsible for developing and implementing the company’s quality strategy in line with overall business objectives.

You ensure the effectiveness and continuous improvement of the quality management system, strengthen customer satisfaction, and drive operational excellence across all departments.

Your main responsibilities include :

• Defining and executing the quality strategy derived from the company’s business objectives.
• Managing and maintaining the Quality Management System, including ISO certification and process improvement initiatives.
• Enhancing customer satisfaction through proactive claim management and regular surveys.
• Planning, implementing, and monitoring measures to improve product and process quality, including defining and tracking relevant KPIs.
• Analyzing problems and implementing sustainable corrective and preventive actions.
• Managing supplier quality — conducting audits, monitoring performance, and ensuring compliance with quality requirements.
• Preparing and presenting clear quality reports for management and key stakeholders.
• Controlling and reducing quality-related costs through data-driven initiatives and continuous improvement.

Profile :

• Education & experience : Relevant technical degree with proven experience in quality management within an industrial or technical environment.
• Strong customer focus and results-driven mindset.
• Proficiency in quality methods and tools (PDCA, FMEA, 8D, 5-Why).
• In-depth knowledge of ISO 9001 standards and audit procedures.
• Solid technical understanding and familiarity with IT systems, cost control, and risk assessment.
• Analytical, structured, and organized working style.
• Excellent communication, decision-making, and assertiveness skills.
• Experience in change management and continuous improvement.
• Languages : Very good command of French and English; knowledge of German is a strong advantage.

Additional Information :

• Start date : As soon as possible
• Contract : Permanent (CDI)
• Work location : Clervaux area, Luxembourg