Head of KAM Digital Commerce (mwd)

GSK; München; Hybrid; EUR 120.000 - 140.000; Vollzeit

Zusammenfassung

A leading consumer goods company in Munich seeks a Head of Key Account Management for D-Commerce. This role involves strategic leadership in executing the digital commerce strategy across key customers like ePharmacies and Amazon. You will drive revenue growth while managing relationships and leading a team of digital commerce experts. Candidates should possess at least 10 years of experience, including 5 years in a similar role, and be fluent in German and English. Flexible work arrangements and a competitive salary package are offered.

Leistungen

Competitive salary

Performance-based bonus

30 vacation days

Flexible work arrangements

Health and well-being benefits

Training opportunities

Travel allowance

Lease-a-bike program

Qualifikationen

• Minimum 10 years of professional experience with at least 5 years in Key Account Management.
• Strong expertise in omnichannel strategies, e-pharmacies, and Amazon business models.
• Proven ability to drive significant growth in digital commerce.

Aufgaben

• Execute and continuously refine Haleon’s digital commerce strategy across key customers.
• Lead, coach, and develop a team of four digital commerce specialists.
• Manage core digital customer relationships and drive revenue growth.

Kenntnisse

Key Account Management

Digital Commerce

Negotiation Skills

Analytical Mindset

Fluency in German

Fluency in English

Ausbildung

Bachelor’s degree or equivalent qualification

MBA preferred

Jobbeschreibung

Welcome to Haleon. We’re a purpose-driven world-class consumer company putting everyday health in the hands of our customers. Since our launch three years ago we’ve grown, evolved, and are now entering an exciting new chapter filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands, including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum, leads resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy, which puts our purpose to deliver better everyday health with humanity at the heart of everything we do. It unites, inspires, and challenges us to be better every day, driven by our agile, performance-focused culture.

As the Head of Key Account Management – D-Commerce you will play a strategic and operational leadership role, responsible for executing and continuously refining Haleon’s digital commerce strategy across key digital customers including ePharmacies, omnichannel retailers, and Amazon. You will drive revenue growth, manage core digital customer relationships, and lead a team of four digital commerce specialists within the Sales organization.

In this role you will be accountable for commercial performance, digital sales planning, forecasting, and performance tracking, helping shape the future of digital commercial growth within Haleon. You will be a key member of the Sales Leadership Team, building capability, influence, and best-in-class digital execution.

Your Role at Haleon

Execute and continuously refine Haleon’s digital commerce strategy across ePharmacy, omnichannel customers, and Amazon.

Carry commercial accountability for growth, revenue delivery, forecasting, and performance tracking across digital customers.

Lead, coach, and develop a team of four digital commerce experts, fostering capability growth and a continuous improvement mindset.

Build, maintain, and grow strategic key customer relationships with digital-focused partners in the DACH region.

Contribute to trade negotiations and commercial discussions to drive joint business planning and growth initiatives.

Collaborate closely with Marketing, Commercial Excellence, Media Management, and Key Account Management to enable optimal shopper activation and conversion outcomes.

Represent digital commerce perspectives within the Sales Leadership Team to shape priorities, investments, and customer strategies.

Identify emerging trends, best practices, and technologies, translating insights into actionable plans that elevate digital performance.

Drive operational excellence through data-driven decision making, performance dashboards, and continuous capability development.

What you bring to the role

Minimum 10 years of professional experience with at least 5 years in Key Account Management within digital commerce.

Strong expertise in omnichannel strategies, e-pharmacies, and Amazon business models.

Bachelor’s degree or equivalent qualification; MBA preferred.

Proven ability to drive significant growth in digital commerce.

Excellent negotiation skills and experience managing complex stakeholder landscapes.

Highly analytical, data-driven mindset with a strong execution focus.

Fluent in German and English with a proactive and entrepreneurial attitude.

Benefits

Join a dynamic team in an inspiring and international environment right in the heart of Munich. Embrace our engaging culture of open direct communication or Du-Kultur while working in a central location.

Enjoy the flexibility of remote work while maintaining a healthy work-life balance. Our hybrid model allows employees to work from the office three days per week with the option to work from home as needed. Additionally you can work up to 10 days per year from abroad and our flexible time-tracking models provide even more freedom.

We offer more than just a paycheck. Along with a competitive salary aligned with the collective agreement, you’ll receive a performance-based bonus that recognizes your contributions to our shared success. As per our agreement you’ll enjoy at least 30 vacation days, special leave for important occasions, holiday pay, an annual bonus, and a company pension plan.

We are committed to helping you balance your professional and personal life through flexible working arrangements and a comprehensive benefits package. We support mothers, fathers, and same-sex couples in family planning. Following the birth of a child employees are entitled to family-friendly time off as well as a birth allowance, a childcare subsidy, and access to emergency childcare services to ease your return to work.

Health and well-being are a priority. We provide comprehensive health benefits including vaccinations, regular access to our products, and sports-related perks. Plus you’ll enjoy attractive corporate discounts on fashion, sports activities, concerts, and lifestyle offerings as well as a subsidized canteen with healthy meal options.

Your growth matters to us. We offer an extensive range of training opportunities covering leadership, business skills, and technical competencies. You can even participate in our own Mini-MBA program at no cost to advance your career.

We also make mobility easy and sustainable with a travel allowance, free underground parking in Munich, and our Lease-a-bike program.

Equal Opportunities

Haleon is committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture where different backgrounds and views are valued and respected, all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process we may ask you to share some personal information which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@). If you are not sure whether the email you received is from Haleon please get in touch.