Head of Delivery Management(m / f / d)

MediaMarktSaturn Retail Group; Ingolstadt; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading consumer electronics retailer in Ingolstadt is seeking a Head of Delivery Management. You will own the delivery framework and lead a high-performing team, ensuring reliable delivery at scale. The ideal candidate has over 10 years of experience in delivery and program management, with a strong track record in complex, cross-functional programs. We value diversity and are committed to creating an inclusive workplace for all employees.

Leistungen

Diversity and inclusion initiatives

Full-time employment

37.5 working hours

Qualifikationen

• 10+ years in delivery or program management in large tech organizations.
• Strong track record in leading complex, international programs.
• Experience in building delivery and capacity-management frameworks.

Aufgaben

• Own the delivery and capacity framework for MediaMarktSaturn Technology.
• Drive a structured continuous-improvement cycle.
• Lead and develop the Delivery Management team.

Kenntnisse

Delivery management

Project management

Stakeholder communication

Agile methodologies

Cross-functional leadership

Jobbeschreibung

Your Tasks

As Head of Delivery Management (m / f / d) own the delivery and capacity framework for MediaMarktSaturn Technology and build a high‑performing delivery organisation that ships reliably at scale.

• Design and run a unified delivery & capacity model for MediaMarktSaturn Technology, integrated with our global prioritization process, so Product & Platform get maximum value from our tech resources
• Create end‑to‑end transparency of capacity and delivery pipeline across all teams via real‑time dashboards and KPIs with clear early‑warning signals
• Drive a structured continuous‑improvement cycle and, together with Agile Coaches, turn insights into standards, playbooks and measurable improvements
• Set up and run tech governance for large, cross‑functional programs and ensure every major rollout has the right delivery capabilities from day one
• Act as the delivery lead (m / f / d) within Tech for large‑scale programs, partnering closely with global program managers who are accountable for overall outcomes
• Lead and develop the Delivery Management team, reporting directly to the VP Tech Strategy & Operational Excellence
• Shape and evolve the Tech “Way of Working” in a scaled agile setup to deliver faster, more predictably and with fewer escalations – raising the bar on predictability, commitment and delivery confidence across MediaMarktSaturn Technology

Your Profile

• 10+ years in delivery / program / portfolio management in larger tech or product organisations, with a strong track record leading complex, cross‑functional, international programs
• Proven in building and running delivery, portfolio and capacity‑management frameworks; confident with agile, classic and hybrid methods and choosing what fits the context
• Highly structured, analytical and results‑driven; manages conflicts constructively and drives measurable outcomes
• Excellent communication skills in English (German a plus), including clear, confident communication with senior stakeholders
• Provides clarity and trust : transparent on strategy, priorities and goals; fosters open feedback and ownership
• Inspires and empowers diverse teams; builds inclusion, engagement and a strong delivery culture
• Thinks end‑to‑end across business and tech, handles ambiguity and complexity confidently, and consistently takes ownership for outcomes

About Us

MediaMarktSaturn Technology is working to make Europe’s number-one consumer electronics retailer the technology leader in its industry. To this end, several hundred developers, UX designers and system architects using state‑of‑the‑art technology work hand in hand with business owners in agile teams to develop customer‑focused technology solutions for more than 6 million customers every day in 11 countries.

For us "Let's Go!" is not just a slogan, it is an attitude. We love technology and we want to excite. We have fun and want to inspire. Our customers and our teams. That’s why we are looking for people who share this spirit. People who are passionate about creating the customer experience of the future together with 50,000 colleagues across Europe. MediaMarktSaturn Technology (MMST) engineers these experiences to make life easier for our customers and colleagues – and to create measurable value for MediaMarktSaturn. Using technology and data, we are on our way to becoming the Experience Champion in Consumer Electronics. Within MMST, the VP area Tech Strategy & Operational Excellence translates the tech vision into business outcomes and builds the organisational muscle to deliver tech at scale, providing the operational backbone for predictable delivery and informed decisions.

Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity, promote equal opportunities, and foster inclusion – join our team!

Additional Benefits

Location: Ingolstadt

Department: HQ - IT

Enrollment Level: Management Level

Employment Type: Full Time

Working Hours: 37,5

Contact: Job Requisition Tech Employee