Guest Room Attendant | Hershey Hampton Inn

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 25.000 - 30.000; Vollzeit

Zusammenfassung

A hospitality company in Magdeburg is seeking a dedicated Cleaner who will be responsible for maintaining cleanliness and quality in guest rooms. This role requires flexibility to work varied shifts, handle guest complaints, and ensure hotel standards are met. Candidates should have at least one year of cleaning experience and strong communication skills. Knowledge of proper chemical handling is essential. Join us to enhance guest satisfaction in a welcoming environment.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of proper chemical handling.

Aufgaben

• Clean guest rooms as assigned, ensuring established standards of cleanliness.
• Report any maintenance deficiencies and handle guest requests or complaints.
• Ensure confidentiality and security of all guest rooms.

Kenntnisse

Bilingual English/Spanish

Communication skills

Knowledge of local activities

Jobbeschreibung

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.