Growth Product Manager – Retention (mfd)

Usercentrics; München; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A global leader in data privacy is seeking a Growth Product Manager for Retention in Munich. You will operationalize the retention strategy, drive improvements in churn reduction, and ensure customer engagement throughout the product lifecycle. Ideal candidates have at least 3 years in a similar role within SaaS, exhibit a strong analytical ability, and thrive in fast-paced environments. Join us to innovate privacy solutions while collaborating with cross-functional teams and creating impactful data-driven strategies.

Leistungen

Development Budget for every employee: 800-EUR / year

Job-related Language Courses: 350-EUR / year

Flexible working hours

Online yoga sessions

Team building events

Snacks, fruits, coffee, and drinks in the office

Qualifikationen

• 3 years of experience as a Product Manager or Growth Product Manager in SaaS.
• Strong analytical mindset with experience working with product and revenue data.
• Proven ability to turn ambiguous problems into structured experiments.
• Experience working closely with Engineering, Design, and GTM teams.
• Clear communicator who can align stakeholders.

Aufgaben

• Own the operational retention roadmap and backlog translating strategy into problems.
• Drive measurable impact on churn rate GRR, NRR, and retained ARR.
• Analyze behavioral lifecycle and revenue data to identify leading churn signals.
• Design and deliver initiatives across onboarding improvements and engagement.
• Monitor and report retention performance and experiment results.

Kenntnisse

Data Analytics

Analytical

Agile

Time Management

Strategic thinking

Problem Solving

Communication

Market Research

Jobbeschreibung

Location

Hybrid in Munich (minimum of 2 days a week from the office)

SHAPE THE FUTURE OF PRIVACY WITH USERCENTRICS

Usercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization while achieving full privacy compliance.

We are looking for a data-driven execution-focused Growth Product Manager for Retention to operationalize our retention strategy and drive measurable improvements across churn reduction retained ARR and Net and Gross Revenue Retention.

This role is accountable for turning strategy into shipped product initiatives owning day-to-day execution experimentation and performance tracking. You will work hands-on across the customer lifecycle from early engagement and activation through cancellation prevention payment recovery and win-back while operating at the intersection of product data and GTM execution.

This role is ideal for a PM who enjoys owning outcomes moving fast and collaborating deeply across functions.

Your Tasks

• Own the operational retention roadmap and backlog translating strategy into clear problems hypotheses and shipped solutions.
• Drive measurable impact on churn rate GRR NRR and retained ARR.
• Analyze behavioral lifecycle and revenue data to identify leading churn signals and high-impact opportunities.
• Partner with Data and Finance to ensure retention metrics are trusted automated and decision-ready.
• Design and deliver initiatives across onboarding improvements in-product engagement cancellation flows discounting logic payment recovery and win-back.
• Own requirements prioritization delivery and post-launch evaluation.
• Design and run experiments and A / B tests to validate retention hypotheses and optimize save rates and engagement.
• Use learnings to continuously refine retention mechanics and customer experiences.
• Work closely with Engineering and Design to deliver scalable retention solutions.
• Collaborate with Marketing Customer Success and RevOps to align product-led and GTM retention efforts.
• Monitor and report retention performance experiment results and insights to stakeholders.
• Contribute insights and ideas back into retention strategy discussions and quarterly planning.

You Bring

• 3 years of experience as a Product Manager or Growth Product Manager in SaaS.
• Strong analytical mindset with experience working with product and revenue data.
• Proven ability to turn ambiguous problems into structured experiments and shipped outcomes.
• Experience working closely with Engineering Design Data and GTM teams.
• Comfort operating in fast-paced environments with a strong bias toward execution and impact.
• Strong sense of ownership and accountability for outcomes.
• Structured problem solver who enjoys both analysis and delivery.
• Comfortable balancing operational execution with ideation and experimentation.
• Clear communicator who can align stakeholders and drive momentum.
• Data-driven decision maker with a pragmatic approach to testing and learning.

Nice to Have

• Experience in product-led growth environments.
• Hands-on experience owning retention churn reduction or lifecycle initiatives.
• Familiarity with subscription business models and retention metrics such as NRR and GRR.
• Experience with cancellation flows pricing or discount experimentation or payment recovery.
• Exposure to experimentation frameworks or feature flagging tools.

Dont meet every single requirement Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Usercentrics we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Why join Usercentrics

• Joining Usercentrics means becoming part of a fast-growing diverse and international team of tech enthusiasts and entrepreneurially-minded who build our success story together
• Company culture is important to us - we strive to continuously develop a positive vibrant and inspiring environment that enables everyone to thrive both personally and professionally
• Get involved! We have plenty of initiatives and love to see people from all department enthusiastically participating and shaping our future together in different cross-department projects
• Your work-life balance is important to us too - we offer flexible working hours hybrid working and the possibility of workcations (in accordance with our company policy)
• We always remember to have fun along the way both in our day-to-day work and at our regular team events on site in our offices in Munich Copenhagen Odense Lisbon and Prague or online
• You are the most valuable asset to our company which is why were happy to offer awesome benefits like our personal development budget job-related language courses and a lot more (depending on your location) to focus on your well being

Some of our benefits

• Development Budget for every employee : 800-EUR / year
• Job-related Language Courses (English German Czech Spanish etc.) : 350- EUR / year
• Hybrid working policy and the possibility to take a workcation (90 days per year from a European country)
• Online yoga sessions
• Headspace App
• Events - Team Buildings happy hours parties / get togethers occasional company covered breakfasts / lunches in / across offices online / in person etc.
• Gifts - We celebrate life & work milestones at UC (work anniversaries new bom babies and similar)
• Snacks fruits coffee and drinks in the office

About us

We are driven by our values #BeBrave #BetterTogether #LeadbyExample #InnovateWithPurpose #PassionForPrivacy #GiveBack and #ComeAsYouAre. They show what we believe in and how we work. They help make our team special and guide us in everything we do. Theyre the heart of our company and inspire us to do our best every day.

We strive to create a diverse equitable and inclusive environment (DEI) where everyone feels valued respected and empowered to reach their full potential. We believe that our different backgrounds experiences and perspectives are our greatest strengths so we are committed to building with them as we foster innovation and drive our success.

We recognize that this is an ongoing journey. We commit to listening and to continuous learning growth and improvement. By embracing DEI principles we will create a more just and equitable society and we are proud to play our part in making this vision a reality.

We are #BetterTogether.

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

Employment Type Full-Time

Experience years

Vacancy 1