German Technical Support in Greece - Relocation support

Teleperformance; Recklinghausen; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global customer service company is seeking fluent German speakers to join their Customer Experts team. Responsibilities include communicating with customers through various channels and ensuring high levels of satisfaction. Candidates should possess strong communication skills in both German and English, along with exceptional problem-solving abilities. This role offers a competitive salary and relocation support to Greece, fostering a diverse workplace.

Leistungen

Competitive monthly salary

Health care benefits

Free online Greek language courses

Full training by certified instructors

Community and social responsibility initiatives

Qualifikationen

• Fluency in German essential.
• Exceptional communication skills in both German and English.
• Ability to thrive in a fast-paced, team-oriented environment.

Aufgaben

• Communicate with customers via phone, chat, and e-mail.
• Ensure customer cases are handled efficiently.
• Maintain high customer satisfaction levels.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Ability to multitask

Jobbeschreibung

Overview

Are you a fluent German speaker, with great communication skills in English? Join our German-Speaking Customer Experts team In Greece

TP in Greece connects customers with the world’s top brands for more than 30 years. With a team of 12,000 people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

Take a step forward and enhance your career by working with us for the most well-known brands in the world.

A new career journey begins at the click of the “Apply for this job” button. Just push it!

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation,support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program : Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Find out more!

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